Territory Stories

Investigation into complaint by North Australian Aboriginal Justice Agency about the care provided to Ms N by Department of Health and Community Services, the Public Guardian and Council. 27 June 2013

Details:

Title

Investigation into complaint by North Australian Aboriginal Justice Agency about the care provided to Ms N by Department of Health and Community Services, the Public Guardian and Council. 27 June 2013

Collection

Health and Community Services Complaints Commission annual report; Reports; PublicationNT

Date

2013-06

Description

Made available via the Publications (Legal Deposit) Act 2004 (NT).

Language

English

Subject

Northern Territory. Health and Community Services Complaints Commission -- Periodicals; Health facilities -- Northern Territory -- Complaints against -- Periodicals; Patient advocacy -- Northern Territory -- Periodicals

Publisher name

Health and Community Services Complaints Commission

Place of publication

Darwin

File type

application/msword

Copyright owner

Check within Publication or with content Publisher.

Parent handle

https://hdl.handle.net/10070/252343

Citation address

https://hdl.handle.net/10070/545331

Related items

https://hdl.handle.net/10070/545333

Page content

55 6. RESPONSES TO THE DRAFT REPORT OPG 126. As noted earlier, drafts of this report were circulated for comment and response in January and December 2012. A detailed response was received from the OPG on 1 February 2013. 127. The OPG response identified what it considered to be factual errors in the draft report based on records maintained by the OPG. The final report was amended to include the OPGs evidence of events. Where there were inconsistencies between agencies or accounts, the competing versions were reported without preference. 128. The OPG provided further information about its activities concerning Ms N which have also been incorporated into the history of Ms Ns care. The OPG submitted that it had adequately fulfilled its decision making and advocacy roles in respect of Ms N according to the information and options available at the time decisions were made. 129. As to the information available to the OPG, the OPG: (i) Expected paid service providers to advise of any concerns or issues relating to Ms N. (ii) Complained that it was not kept fully informed of issues and concerns relating to Ms N in spite of correspondence with service providers clearly advising of the guardianship orders. Service providers, including the Health Clinic, were sent copies


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