Territory Stories

Investigation into complaint by North Australian Aboriginal Justice Agency about the care provided to Ms N by Department of Health and Community Services, the Public Guardian and Council. 27 June 2013

Details:

Title

Investigation into complaint by North Australian Aboriginal Justice Agency about the care provided to Ms N by Department of Health and Community Services, the Public Guardian and Council. 27 June 2013

Collection

Health and Community Services Complaints Commission annual report; Reports; PublicationNT

Date

2013-06

Description

Made available via the Publications (Legal Deposit) Act 2004 (NT).

Language

English

Subject

Northern Territory. Health and Community Services Complaints Commission -- Periodicals; Health facilities -- Northern Territory -- Complaints against -- Periodicals; Patient advocacy -- Northern Territory -- Periodicals

Publisher name

Health and Community Services Complaints Commission

Place of publication

Darwin

File type

application/msword

Copyright owner

Check within Publication or with content Publisher.

Parent handle

https://hdl.handle.net/10070/252343

Citation address

https://hdl.handle.net/10070/545331

Related items

https://hdl.handle.net/10070/545333

Page content

73 The role of the Guardian is really as decision makers. So if there arent decisions to be made we might not see clients for some monthsWe rely on whoevers providing the service to them to let us know if theres a problem. 177. Although the OPG was not responsible for providing care, the Guardians, including the delegate of the Public Guardian, were required to make decisions about accommodation, health care, and day to day care which were in the best interests of Ms N. Ms Ns expressed wish to remain in her community, shared by her family, was not an overriding consideration. Nor were the views or opinions of the service providers. The simple fact is that the care provided in her community repeatedly failed, resulting in dire health and safety consequences for Ms N. The delegate of the Public Guardian ought to have reconsidered the balance and given greater weight to securing appropriate and consistent care for Ms N. Concomitantly, DHCS ought to have identified or developed better, safer, and more reliable care options for Ms N. 178. As noted above a Guardian is required, as far as possible, to protect a protected person from abuse or exploitation. The delegate of the Public Guardian was aware or ought to have been aware that on and from 1993 Ms N was allegedly subjected to physical abuse at the hands of frustrated family members resulting in physical harm requiring hospitalisation. Further from January 2004 the OPG was aware or ought to have been aware that Ms N was likely the victim of sexual assault in her community. The Adult Guardianship Officer articulated these concerns in reports to DHCS on 2 October 1995 and again on 11 August


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