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Department of Corporate and Information Services annual report 2016-17



Department of Corporate and Information Services annual report 2016-17

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Annual report 2016-17


Northern Territory. Department of Corporate and Information Services


E-Publications; E-Books; PublicationNT; Department of Corporate and Information Services annual report; Annual report




Made available by the Library & Archives NT via the Publications (Legal Deposit) Act 2004 (NT).




Northern Territory. Department of Corporate and Information Services -- Periodical

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Northern Territory Government

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Department of Corporate and Information Services annual report; Annual report



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Attribution International 4.0 (CC BY 4.0)

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Northern Territory Government



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Charges Agencies are notionally charged for the value of the DCIS services they receive. Notional fees are recorded in agency budgets and ledgers. DCIS services are provided on a full cost recovery basis to GBDs and other non-budget entities. Fees charged are in accordance with the shared corporate services price list, at Appendix I. Fees are set having regard to DCIS costs to deliver each service and are reviewed annually. The pricing model calculates and distributes costs related to service delivery equitability across all service lines. Service usage information for each client, such as transactional volume data, is extracted from core business systems with unit costs applied to determine client service charges. Performance and Accountability We do what we say we will and take responsibility for our actions The department monitors its performance through a clearly defined organisation structure and by developing capable managers and leaders; with defined roles and responsibilities for all staff. We report on our organisational performance, the performance of our people and our financial position. Within this reporting framework DCIS conducts post project reviews to capture lessons learned. We strive to demonstrate clear links between strategy and implementation and individual action. As described in our corporate governance framework at Part 3, we have strong links between our strategic planning, business planning, individual performance agreements and compliance to ensure our business is conducted in a transparent manner as we deliver on our vision. Regional Activities The department provides regional services in Alice Springs and Katherine that span the main corporate services needed by regional agencies. A key feature is that DCIS also delivers the following all-of-government service lines solely from our Alice Springs Office: Recruitment Services arranges the advertising of job vacancies for all agencies; provides advice to applicants; manages the Entry Level Recruitment Program and candidate pools for key job categories; and provides vacancy files to agencies. Accounts Receivable Services issues invoices; monitors and collects revenue due to agencies from the provision of services/products; and provides advice and reports to agencies. Payroll Debt Recovery manages and recovers salary overpayments on behalf of agencies; maintains records and generates reports for agencies. Services provided in Alice Springs Recruitment services Accounts receivable services Payroll debt recovery Receiver of Territory monies (RTM) services Workplace injury solutions (workers' compensation administration) Contracts and procurement services ICT services Leased property services Vehicle fleet services. Alice Springs staff Annual Report 2016-17 | Department of Corporate and Information Services 15 THE DEPARTMENT