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Department of Corporate and Information Services annual report 2016-17



Department of Corporate and Information Services annual report 2016-17

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Annual report 2016-17


Northern Territory. Department of Corporate and Information Services


E-Publications; E-Books; PublicationNT; Department of Corporate and Information Services annual report; Annual report




Made available by the Library & Archives NT via the Publications (Legal Deposit) Act 2004 (NT).




Northern Territory. Department of Corporate and Information Services -- Periodical

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Northern Territory Government

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Department of Corporate and Information Services annual report; Annual report



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Attribution International 4.0 (CC BY 4.0)

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Northern Territory Government



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Annual Report 2016-17 | Department of Corporate and Information Services24 ACH IEVEM EN TS Output Group: Shared Services Finance Services Provision of shared corporate services has been, and remains, a core function of DCIS. This output group covers finance services, human resource services, contract services, ICT services, property leasing services, asset services and project services. This output is responsible for: delivering finance services to government agencies, including payment of accounts, receivables management, ledgers, asset records, corporate tax returns, banking services and administration of corporate cards providing support, maintenance and development of the Government Accounting System (GAS), financial reporting repository and a number of financial systems that are linked to GAS providing finance-related training and awareness sessions for staff in all agencies. The work units that contribute to this output are Accounts Payable, Accounts Receivable, Taxation Services, Asset Accounting, Banking and Card Administration, Ledgers, Receiver of Territory Monies and Reconciliations, Program Management Office, Financial Systems, Corporate Reporting and Business Services. Service delivery is provided from offices across Darwin, Casuarina, Katherine and Alice Springs; with all-of-government accounts receivable services provided from our Alice Springs office. Outcome: reliable and efficient shared services that support government and enable agencies to focus on core business Provide finance services to agencies through processes, systems, projects and reports that support agencies in effectively managing their financial resources Previous Years Current Year Target Key Deliverables Performance 2012-13 Actual 2013-14 Actual 2014-15 Actual 2015-16 Actual 2016-17 Estimate 2016-17 Actual 2017-18 Budget Payments processed 551 340 549 632 505 209 494 373 500 000 522 340 500 000 Debts processed 38 418 40 697 40 368 45 076 50 000 61 036 60 000 Processing accuracy 99% 99% 100% 100% 100% 100% 100% Invoices paid within 30 days 85% 87% 85% 87% 90% 90% 90% Average number of days to collect debts 55 56 54 54 55 57 55 MOVEMENTS BETWEEN ESTIMATE AND ACTUAL 2016-17 Payments processed increase in the number of invoices processed primarily relates to new initiatives, such as the Home Improvement Scheme. Debts processed increase attributable to new process and system for healthcare billing introduced by Department of Health in 2016-17. MOVEMENTS BETWEEN 2016-17 ACTUAL AND 2017-18 BUDGET Payments processed payments expected to return to operational levels in 2017-18 following conclusion of the Home Improvement Scheme. TREND ANALYSIS COMMENTS Payments processed early years numbers influenced by the Asset Management Systems payment processes, with a base operational level of around 500 000 payments per annum. Debts processed new healthcare billing arrangements that commenced in 2016-17 are anticipated to change level to around 60 000 debts per annum from 2017-18.