Territory Stories

Department of Corporate and Information Services annual report 2016-17

Details:

Title

Department of Corporate and Information Services annual report 2016-17

Creator

Northern Territory. Department of Corporate and Information Services

Collection

E-Publications; E-Books; PublicationNT; Department of Corporate and Information Services annual report; Annual report

Date

2017

Notes

Made available by the Library & Archives NT via the Publications (Legal Deposit) Act 2004 (NT).

Language

English

Subject

Northern Territory. Department of Corporate and Information Services -- Periodical

Publisher name

Northern Territory Government

Place of publication

Darwin

Series

Department of Corporate and Information Services annual report; Annual report

Volume

2016/2017

File type

application/pdf

ISSN

1835-2332

Use

Attribution International 4.0 (CC BY 4.0)

Copyright owner

Northern Territory Government

License

https://creativecommons.org/licenses/by/4.0

Parent handle

https://hdl.handle.net/10070/304926

Citation address

https://hdl.handle.net/10070/361114

Page content

Annual Report 2016-17 | Department of Corporate and Information Services 31 ACHIEVEMENTS Performance Achievements in 2016-17 COMPLETED Aligned to Description of achievement SP BP Completed the procurement phase of the ePASS replacement project. BP Developed a contemporary virtual desktop solution to streamline access to systems and services via multiple device types for DoHs Emergency Department and operating theatres. BP Improved mobile ICT services through infrastructure and applications that enhance remote access and mobile computing, including NTG drop box solution. IP Implemented a secure email, smartphone and tablet solution for all-of-government international travel. SP Sponsored and participated in the 2016 CDU IT Code Fair. SP BP Implemented a SIEM solution to enhance cyber security across government. SP BP Developed a NTG business classification scheme for use in TRM datasets to standardise terminology, improve use and support disposal processes. IN PROGRESS Aligned to Description of achievement Expected completion BP Progressing an ICT security reporting framework using information now available from SIEM solution and improving governance reporting. end 2017 SP BP IP Standardising TRM system settings and configuration across the NTG to provide a more consistent and uniform system, including implementing the NTG Business Classification Scheme. early 2018 BP Implementing a Network Access Control toolset to enhance network security and improve network management and support. end 2017 SP Progressing implementation of ePASS replacement project. end 2018 SP Implementing new Contrax system for management of ICT Services contracts. end 2017 BP Investigating options and benefits for a full service catalogue system. mid 2018 BP Enhancing security of governments virtual private network (VDI solution). mid 2018 BP Renewing ICT Services hardware contracts. end 2017 SP Replacing the all-of-government core internet filtering system. end 2017 ONGOING Aligned to Description of achievement SP Continuing to leverage governments role as a major consumer of ICT services to build local industry capacity in partnership with CDU. SP BP Liaising with agencies to identify and increase use of call centre tools to improve frontline service efficiency and effectiveness. BP Analysing the current cyber security environment against threat trends and considering possible directions to mitigate potential threats and improve the responsiveness of cyber security for governments ICT environment. SP BP Rationalising the government printing environment, including printers and multi-functional devices. Our Reporting Symbols: SP Strategic Plan BP Business Plan IP Innovation Program


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