Department of Corporate and Information Services annual report 2016-17
Annual report 2016-17
Northern Territory. Department of Corporate and Information Services
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Made available by the Library & Archives NT via the Publications (Legal Deposit) Act 2004 (NT).
Northern Territory. Department of Corporate and Information Services -- Periodical
Northern Territory Government
Department of Corporate and Information Services annual report; Annual report
Attribution International 4.0 (CC BY 4.0)
Northern Territory Government
Annual Report 2016-17 | Department of Corporate and Information Services 41 ACHIEVEMENTSACHIEVEMENTS Annual Report 2016-17 | Department of Corporate and Information Services 41 Independent Assessment of DCS Operations In 2016, Data Centre Services commissioned an independent assessment of the cost efficiency of its data centre operations; including mainframe operations; midrange server operations; enterprise data storage; middleware operations and data centre facilities and management. The periodic market test provides comprehensive analysis against industry benchmarks. Overall Data Centre Services performed well with the unit cost mostly below the relevant peer groups, higher productivity than peers and on-par quality results. The results for unit cost and productivity reflected an improvement since the last market test in 2013. Implementing new Tender Document Online (TDO) solution NTG undertakes over 2000 procurements each year for goods and services valued over $15 000. Each involves the preparation of formal document sets describing requirements (goods, services, consultancies or construction), questions to be answered by tenderers and legal conditions of tendering and contract. TDO is a new tool that is available to staff across all agencies to prepare tender document sets. It streamlines production processes and saves time and efforts, replacing a system that provided limited access to selected agencies and allowing the retirement of legacy systems. TDO delivers productivity improvements through allowing users to reuse prior work and reducing duplicated effort through integration with the suite of procurement systems. TDO complies with NTGs Procurement Framework and commercial standards. NTG is a leader in the adoption of whole-of-jurisdiction digital procurement solutions. Telstra/NTG Co-investment Program Titjikala became the first community under the Telstra/NTG Co-investment Program to receive both mobile and broadband services in early 2017. As a result of the work at Titjikala, nearby Santa Teresa will receive enhanced mobile services later in 2017. myResignation Calculation Module The myResignation calculation module was deployed in November 2016. This system allows for automatic calculations of entitlements for the majority of Northern Territory Government resignations. This solution has led to a five-fold increase in transaction processing, eliminated error potential and improved customer service.