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Department of Corporate and Information Services annual report 2016-17



Department of Corporate and Information Services annual report 2016-17

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Annual report 2016-17


Northern Territory. Department of Corporate and Information Services


E-Publications; E-Books; PublicationNT; Department of Corporate and Information Services annual report; Annual report




Made available by the Library & Archives NT via the Publications (Legal Deposit) Act 2004 (NT).




Northern Territory. Department of Corporate and Information Services -- Periodical

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Northern Territory Government

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Department of Corporate and Information Services annual report; Annual report



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Attribution International 4.0 (CC BY 4.0)

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Northern Territory Government



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Annual Report 2016-17 | Department of Corporate and Information Services 55 ACHIEVEMENTS LEASED ACCOMMODATION The NTGs standard Green Commercial Lease, which applies to leases greater than 2000 m, requires a minimum 4.5 Star NABERS rating for existing buildings and a 5 Star NABERS rating for new buildings. NABERS is a national rating system that measures the environmental performance of buildings. Buildings achieving a 4.5 to 5 Star NABERS rating are regarded as energy efficient, have a lower carbon footprint and have reduced operating costs for both government and the building owner. DATA CENTRE SERVICES DCS has a virtualisation first policy where justification is needed to utilise physical hardware over the much more efficient and effective virtual server environment. The storage requirements for government have also been virtualised to ensure the most efficient use of power for running and cooling essential ICT hardware. This policy approach enables DCS to sustain or increase computing capacity for agencies while minimising the size of the server device fleet. A smaller fleet size reduces power consumption and lowers the requirement for cooling it which, in turn, also avoids increasing power usage. COMPUTERS FOR THE COMMUNITY DCIS contributes to the Computers for the Community program which is administered by DTBI. This community focussed program gifts computing devices to not for profit and community organisations. These devices are considered end of life for the Northern Territory Government network and are reconditioned and repurposed for the program to reduce the amount of equipment being sent for recycling. The number of devices gifted under this program, driven by requests from community organisations, with recent years data is listed below. 2014-15 2015-16 2016-17 Devices gifted through Computers for the Community program 345 364 240 VIDEOCONFERENCING Videoconferencing is assisting in reducing the need to travel across the Northern Territory and interstate. DCIS manages a central videoconferencing environment for the Northern Territory Government, which includes 274 units across the five major centres, Darwin, Alice Springs, Tennant Creek, Katherine and Nhulunbuy and 15 remote centres. The largest user is DoH, with 135 units for telehealth, a videoconferencing system that allows patients in remote areas to connect with healthcare providers in major centres. The remaining units are distributed evenly across agencies. Thirty-four units were installed in 2016-17, up from 26 in 2015-16. Internal The department maintains diverse operations which are delivered from 13 worksites across five centres. This spread of operations results in multiple different building management regimes (largely dependent on the building owners systems) and necessitates a decentralised approach to managing work sites and office consumables. While this presents challenges in consistent data capture and processes, the department maintains a focus on sustainability through the measures outlined below. PAPER CONSUMPTION DCIS has a focus on introducing online systems for government, including QTOL, eRecruit, TDO and ASNEX over recent years. This digital service expansion represents a major contributor to increasing efficiency, reducing errors and administrative burdens and improving sustainability through greatly reducing paper consumption. The department moved to electronic document records management several years ago which transitioned thousands of files and records to digital format. Refinements to this program are continuing. The Across Government Contracts team maintains a fleet of iPads for assessing complex tenders, which avoids printing voluminous tender responses. The department encourages black and white, double-sided printing default settings on MFDs and printers. Work is progressing on an Enterprise Information Management project that will see the department move further along the digital spectrum, with many documents and workflows to be managed online.