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Department of Corporate and Information Services annual report 2016-17



Department of Corporate and Information Services annual report 2016-17

Other title

Annual report 2016-17


Northern Territory. Department of Corporate and Information Services


E-Publications; E-Books; PublicationNT; Department of Corporate and Information Services annual report; Annual report




Made available by the Library & Archives NT via the Publications (Legal Deposit) Act 2004 (NT).




Northern Territory. Department of Corporate and Information Services -- Periodical

Publisher name

Northern Territory Government

Place of publication



Department of Corporate and Information Services annual report; Annual report



File type





Attribution International 4.0 (CC BY 4.0)

Copyright owner

Northern Territory Government



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Citation address


Page content

Overview Our Context Our vision - to exceed our clients expectations with high quality corporate services Deliver reliable and efficient shared services that support government and enable agencies to focus on core business DCIS is a Northern Territory Public Sector agency as defined under the Administrative Arrangements Order issued by The Administrator. DCIS provides a wide range of shared corporate services for all government agencies, including financial and human resource administration, contract services, information and communications technology (ICT) services, property leasing, project services and management of the government fleet. The department also has a digital leadership role to support government and agencies in advancing digital initiatives through digital policy, ICT governance, cyber security strategy and online service design. DCIS has responsibility across government for service delivery, operational direction setting and advice in these areas. In 2016-17, DCIS comprised the Department of Corporate and Information Services and two government business divisions (GBDs) NT Fleet and Data Centre Services (DCS). Our organisation structure is on page 12. As at 30 June 2017, DCIS employed 622 full-time equivalent (FTE) staff, with the majority (536) working in the department and the remainder spread across the GBDs. We have service outlets in Darwin, Palmerston, Casuarina, Katherine and Alice Springs. The total budget for 2016-17 was $204 million, excluding the GBDs, which are separate budget entities. Refer to the Financial Reports section starting at page 109 for detailed financial information and explanations of our financial performance across all budget entities. The department strives to be a leader in providing quality corporate services to government. We focus on consistency, aligning our services with agencies requirements and increasing the efficiency of our systems and processes to deliver savings and benefits to our client agencies. We encourage a collaborative, innovative and professional culture within the department to deliver on government priorities. We operate in an environment of continuous improvement, constant change and increasing accountability. An ongoing and key focus is ensuring business efficiency improvements, particularly through technology-led solutions, economies of scale and business process reforms. QUALITY SERVICES CONTINUOUS IMPROVEMENT RESPONSIVE TO CLIENT NEEDS Annual Report 2016-17 | Department of Corporate and Information Services8 TH E D EPARTM EN T

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