Annual Report 2017-2018 OmbudsmanNT
Tabled paper 934
Tabled Papers for 13th Assembly 2016 - 2020; Tabled Papers; ParliamentNT
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58 Examples During a remote community visit, a community member raised concerns about a house that faced the rear of the community store. He was concerned his grandchildren were in danger when they played in the yard because of a lack of a barrier to the loading bay where trucks delivered goods. Community members were also driving through unfenced yards. He had attempted to request Housing to erect fencing without success. Our Office contacted Housing and pointed out the safety concerns due to the lack of a barrier. The agency undertook to erect fencing at the house. The complainant was an aged pensioner who had had ongoing issues with taps in her bathroom for about three weeks. She advised that plumbers had been in and out without solving the problem. On the Friday she called our Office, a plumber had attended and taken her taps and left the house advising he would not be returning. She said that, on calling Housing, she was told the plumber might get to finish the job sometime next week. Our Office raised the matter with Housing Complaints and a contractor returned that afternoon and installed taps in her bathroom hand basin.