Ministerial Statement Public Bus Transport System
Tabled paper 794
Tabled Papers for 9th Assembly 2001 - 2005; Tabled Papers; ParliamentNT
Tabled By Clare Martin
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SERVICE STANDARDS: Service standards and reliability, and passenger satisfaction is achieved through my Department working with service providers - the bus contractors - as well other agencies and customers. To achieve the outcomes required has m eant th a t new partnership arrangements have been developed between my Department, bus companies, unions, security contractors and Police. This process has enabled services to respond quickly to changing needs. In the area of security, this has meant that security contractors (and when required, Police) can focus on specific regions, routes, or times to minimise risks to passengers, drivers and other road users. A similar partnership approach has been developed to manage the behaviour of school children on buses. In this case, operators work closely with schools (and through schools, with parents) to promote appropriate behaviour and to respond when misbehaviour occurs.
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