Annual Report 2003/2004 Department of Business Industry and Resource Development
Tabled paper 1496
Tabled Papers for 9th Assembly 2001 - 2005; Tabled papers for 9th Assembly 2001 - 2005; Tabled papers; ParliamentNT
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Marketing And Communication 14V The Division provides journalistic and editing expertise, strategic expertise in media and 5 5 media management and ensures the department adopts a whole of government approach to communications. The Division also manages the departments corporate photographic library, corporate displays and promotional materials, develops communication and strategic marketing plans and manages contractors including, graphic designers, internet designers, advertising agencies, the Government Printing Office, and specialist writers. 0 " A full list of the Divisions projects and publications can be found at Appendix 4. O ' -= Legal and Legislation ^3 Coordinates and manages the legal and legislative program of the Department. The Division provides advice and assistance on legal and legislative matters and processes across the C Department. A list of DBIRD legislation and administrative responsibilities is at appendix 5. < Corporate Governance The Division is responsible for a range of governance issues in DBIRD, which will ensure the department is managed in an open and accountable manner, particularly in the way that it delivers its policy advice and manages and delivers its wide range of programs. The division has a number of roles: Coordination and monitoring of audits and performance reviews. The outcomes are reported to the Risk Management and Audit Committee and the committee receives progress reports on the implementation of agreed recommendations. Development of a robust department-wide risk management framework. The fully developed framework will be used to direct the audit and review activity in DBIRD to areas which have been identified as high risk and which would benefit from an audit or review as a form of treatment. Coordination of strategic and business planning. The division also provides a departmental resource for facilitation of planning by providing advice and information, conducting workshops and generally assisting with the planning process. Key Achievements Completed the DBIRD Strategic Business Risk Assessment. The process was facilitated by Risk Management Services in the Department of the Chief Minister. Coordinated the annual customer satisfaction survey for DBIRD. The survey is an opportunity for DBIRD to canvass clients and stakeholders for their feedback regarding the quality and timeliness of the diverse services which DBIRD provides. This year, 900 clients were surveyed across the NT. Planned and implemented the Extended Board of Management Planning (EBOM) session. EBOM meets twice a year to discuss whole of DBIRD planning and budgeting issues. EBOM sessions were held in October 2003 and June 2004. Facilitated a range of audits and reviews, including: - Output performance reporting review. - Review of the Northern Territory Geological Survey. - Titles Management Audit. - Indonesian customs pre-inspection project evaluation. 68 Department of Business, Industry & Resource Development
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