Home internet for remote Indigenous communties. Technical report
Technical Progress Report - June 2012
E-Publications; E-Books; PublicationNT
Made available via the Publications (Legal Deposit) Act 2004 (NT).; The Home Internet Project (HIP) is a joint project between the Centre for Appropriate Technology (CAT), the Centre of Excellence for Creative Industries through the Swinburne University Institute for Social Research, and the Central Land Council. The project is focussed on three central Australian outstation communities: Kwale Kwale (40km west of Alice Springs), Mungalawurru (80km northwest of Tennant Creek) and Imangara (200km southeast of Tennant Creek). The three year project is structured in three phases: • A baseline study (this phase was completed in 2011, and the associated report • An implementation phase that included the provision of computing and Internet access facilities in community homes, and ongoing training and technical support for the residents. • A longitudinal research phase monitoring the ongoing use of the facilities, from the start of the implementation phase in mid-2011, through to mid-2014. - Introduction
Progress Report: Introduction -- Project technical objectives -- The operating context (geographic and physical environment, existing ICT infrastructure, human factors, policy & regulation) -- General technical requirements for the implementation project -- Technical project management -- Technology, equipment and service selection -- Implementation, including sourcing and installation -- Training and technical support -- Experience with the equipment and services -- Use of services -- Cost, technical and other barriers to take-up -- Summary of findings -- References. Technical Report: Introduction -- Project technical objectives -- The operating context -- General technical requirements for the implementation project -- Technical project management -- Technology, equipment and service selection -- Implementation, including sourcing and installation -- Training and technical support -- Experience with the equipment and services -- Use of the services -- End of project transition arrangements -- Cost, technical and administrative barriers to take-up -- Other issues -- Models for community computing and internet access -- Concluding remarks - toward a sustainable approach -- Summary of findings -- References.
Internet and Indigenous peoples; Aboriginal Australians; Services for; Social aspects
Centre for Appropriate Technology
2 volumes : colour illustrations, colour maps ; 30 cm.
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33 3. A nominal four month implementation timescale for communities of this size seems realistic, although certain activities where large external organisations are involved (such as satellite Internet service procurement through government schemes) may require longer lead times to mesh with their schedules and processes. At Kwale Kwale, the supplier had difficulties in sourcing some of the networking equipment, a situation which took them 8 weeks to resolve. Furthermore, when configuration of the computers themselves was begun, it came to light that the supplier had obtained the wrong computer type. This in turn took a further 4 weeks to correct. Consequently, the implementation was delayed by about 3 months overall. On a relatively small scale project like this, there is limited scope for preventing such delays from occurring. In this instance, we contracted another supplier for the subsequent implementations at Mungalawurru and Imangara. FINDING 4. Experience with this project highlights the importance of engaging an experienced supplier partner, who has alternative and reliable sources of equipment and can quickly activate them. Tender documents for any similar future project should make this requirement mandatory. Satellite service installation Installation of the satellite Internet facilities entailed a brief visit by CAT in conjunction with the Skymesh installation contractors. The work (involving a team of two contractor staff) was completed in about 2 hours in each location. When tested against a broadband mirror test location immediately after installation, the links provided download / upload speeds of 2.9-3.7Mbps / 270-500Kbps respectively. These speeds were close to the maximum download speed for the service, but considerably less than the maximum upload speed.
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