Annual Report 2004-2005 Ombudsman 27th Report
Tabled paper 283
Tabled papers for 10th Assembly 2005 - 2008; Tabled papers; ParliamentNT
2005-10-20
Tabled By Claire Martin
Made available by the Legislative Assembly of the Northern Territory under Standing Order 240. Where copyright subsists with a third party it remains with the original owner and permission may be required to reuse the material.
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https://www.legislation.gov.au/Series/C1968A00063
https://hdl.handle.net/10070/282676
https://hdl.handle.net/10070/412856
_________________________________________________________ Ombudsmans Annual Report 2004/05 102 Some information on these files may be accessible (see Procedures for Providing Access to Information below). 4. Legal opinions The Ombudsman maintains a copy of legal opinions it has been provided with. These opinions cover issues arising during the investigation of complaints and issues involving the Ombudsmans functions and powers. Access to information contained in legal opinions files may be provided depending on the content of the relevant documents. Charges may also apply (see Procedures for Providing Access to Information below). 5. Annual reports Copies of the current Annual Report and some previous Annual Reports are available on the Ombudsmans website at www.ombudsman.nt.gov.au . Some printed copies of the current Annual Report are available free of charge soon after publication (subject to availability). 6. Brochures The Ombudsman has a range of brochure material available to the public. The material details the functions of the Ombudsman and provides a guide to using the services of the office. Some printed copies of these brochures are available free of charge from the Ombudsmans Offices in Darwin and Alice Springs and some are available on the Ombudsmans website at www.ombudsman.nt.gov.au . 7. Manuals and guidelines The Ombudsman has the following manuals: FOI Manual: The Manual provides Ombudsman staff with guidance on dealing with FOI requests. Procedures Manual: This sets out general information about the role and functions of the Ombudsman and the policies and procedures applicable to officers dealing with complaints. Access to information contained in these manuals may be provided depending on the content of the relevant documents. Charges may also apply (see Procedures for Providing Access to Information below). 8. Service Standards The Ombudsmans Service Standards set out the standards of service you can expect. A copy of the Service standards is available on the Ombudsmans website at www.ombudsman.nt.gov.au. Charges may apply where a hard copy is requested (see access arrangements below).