Territory Stories

Annual Report 2004-2005 Ombudsman 27th Report



Annual Report 2004-2005 Ombudsman 27th Report

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Tabled paper 283


Tabled papers for 10th Assembly 2005 - 2008; Tabled papers; ParliamentNT




Tabled By Claire Martin


Made available by the Legislative Assembly of the Northern Territory under Standing Order 240. Where copyright subsists with a third party it remains with the original owner and permission may be required to reuse the material.




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___________________________________________________________ Ombudsmans Annual Report 2004/05 103 DISCLOSURE OF INFORMATION The information the Ombudsman holds may be disclosed: (a) As required by law (although the relevant legislation provides substantial protection for investigation information); (b) On request, for example in relation to information sought by a complainant about the investigation of his or her own complaint, where the documents are routine, an ongoing investigation will not be prejudiced and there is no other interest likely to be adversely affected by disclosure; or (c) As required under the Information Act. The Act creates a general right of access to documents held by government sector organisations, subject to exemptions which recognise the need to protect sensitive personal and commercial information and some government records. Where a person makes a request under the Act, an agency must respond within specified times and the applicant is able to seek internal and external review of any adverse decision. PROCEDURES FOR PROVIDING ACCESS TO INFORMATION 1. Documents available The following documents are available for inspection or purchase on request: Brochures: No charge Annual Report: $20.00 for the purchase of a hard copy of the report Service Standards: No charge Procedures Manual: $75.00 for the purchase of a hard copy FOI Manual: $50.00 for the purchase of a hard copy. 2. Administrative Arrangements for Access to Information General inquiries and requests for access to documents may be made in person, by telephone or in writing at either the Darwin Office or the Alice Springs Office. Alternatively, current or past complainants or respondents may choose to approach the relevant Case Officer directly. Each office is open between 8.00am and 4.30pm on weekdays. Access via these arrangements are free. 3. Access Under the Information Act A person may apply for access to information under the provisions of the Information Act. A processing charge may apply. Inquiries about this process should be directed to the FOI Coordinator on 8999 1974. An application form can be obtained by phoning 8999 1818.

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