Territory Stories

Annual Report 2004-2005 Ombudsman 27th Report

Details:

Title

Annual Report 2004-2005 Ombudsman 27th Report

Other title

Tabled paper 283

Collection

Tabled papers for 10th Assembly 2005 - 2008; Tabled papers; ParliamentNT

Date

2005-10-20

Description

Tabled By Claire Martin

Notes

Made available by the Legislative Assembly of the Northern Territory under Standing Order 240. Where copyright subsists with a third party it remains with the original owner and permission may be required to reuse the material.

Language

English

Subject

Tabled papers

File type

application/pdf

Use

Copyright

Copyright owner

See publication

License

https://www.legislation.gov.au/Series/C1968A00063

Parent handle

https://hdl.handle.net/10070/282676

Citation address

https://hdl.handle.net/10070/412856

Page content

_________________________________________________________ Ombudsmans Annual Report 2004/05 20 MATTERS COMPLAINED ABOUT Information is recorded about the matters described in every enquiry and complaint. Different matters are identified for complaints against Correctional Services and those for the remainder of NT agencies, including local government. The matters people complained about for these two areas were as follows: Correctional Services Chart 16: Matters Raised in Enquiries/Complaints for Correctional Services Prisoner rights 288 Assault 3 Attitude 67 Misconduct 35 Transfers 26 Medical 33 Grievance 24Security 40 Property 32 Mail 15 Administrative acts 82 There were 628 approaches in respect of NT Correctional Services (362 in 2003/04) raising 675 matters of complaint (376 in 2003/04). As can be seen from Table 17 there has also been a marked change from last year in the major matters complained about. Table 17: Corrections matters most complained about Five year comparison 2000/01 2001/02 2002/03 2003/04 2004/05 Matter No. % No. % % No. No. % No. % Prisoner rights 84 35% 29 22% 75 27% 133 35% 288 45% Administrative acts 39 16% 22 17% 99 36% 125 33% 82 13% Attitude 25 10% 33 25% 33 12% 19 5% 67 10% Transfers 15 6% 5 4% 22 8% 19 5% 26 4% Medical 11 5% 13 8% 12 4% 18 5% 33 5% There has been a significant decline in complaints relating to administrative acts and significant increases in complaints about prisoner rights.