Territory Stories

Annual Report 2004-2005 Ombudsman 27th Report

Details:

Title

Annual Report 2004-2005 Ombudsman 27th Report

Other title

Tabled paper 283

Collection

Tabled papers for 10th Assembly 2005 - 2008; Tabled papers; ParliamentNT

Date

2005-10-20

Description

Tabled By Claire Martin

Notes

Made available by the Legislative Assembly of the Northern Territory under Standing Order 240. Where copyright subsists with a third party it remains with the original owner and permission may be required to reuse the material.

Language

English

Subject

Tabled papers

File type

application/pdf

Use

Copyright

Copyright owner

See publication

License

https://www.legislation.gov.au/Series/C1968A00063

Parent handle

https://hdl.handle.net/10070/282676

Citation address

https://hdl.handle.net/10070/412856

Page content

___________________________________________________________ Ombudsmans Annual Report 2004/05 35 ACTIVITY 3: ACCESS AND AWARENESS DESCRIPTION To educate and inform the public about the role and functions of the Office of the Ombudsman and promote and facilitate access to its services. OUTCOME Ombudsmans services being known and appropriately accessed by users throughout the Territory. OUTPUTS 1. Distribute Ombudsman brochures. 2. Provide a brochure in 10 different ethnic languages. 3. Give presentations on the Ombudsmans role and functions. 4. Utilise the media (radio, television and newspaper) to educate the public and increase awareness about the Ombudsman. 5. Visit rural and remote communities. COST Total expenditure by the Office on this activity was: 2% of Ombudsmans actual expenditure $34,699 HIGHLIGHTS The program has two distinct objectives: raising public awareness about the Ombudsmans role and functions; and facilitating a complainants access to the Ombudsmans services. In all other States and Territories in Australia, the Ombudsman only has an Office in the capital city of their respective State or Territory. In contrast, in the Northern Territory, the Ombudsman has offices located in both Darwin and Alice Springs. The Northern Territory Government has maintained a commitment to provide services and access to services to Territorians in Central Australia, hence the Alice Springs Office is an integral part of the goal of providing access to the Ombudsman and promoting awareness of it.


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