Territory Stories

Annual Report 2004-2005 Ombudsman 27th Report



Annual Report 2004-2005 Ombudsman 27th Report

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Tabled paper 283


Tabled papers for 10th Assembly 2005 - 2008; Tabled papers; ParliamentNT




Tabled By Claire Martin


Made available by the Legislative Assembly of the Northern Territory under Standing Order 240. Where copyright subsists with a third party it remains with the original owner and permission may be required to reuse the material.




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___________________________________________________________ Ombudsmans Annual Report 2004/05 39 When necessary, the OH&S Officer consults with and seeks advice from the OH&S DCIS Consultant on any important OH&S issues that may arise. The office has a contract with Employee Assistance Service (EAS) of the Northern Territory (EAS) to provide some employee assistance services including counselling and other advisory and training services to staff on an as needs basis. During the year: A full workplace inspection and ergonomic workstation review of the Alice Springs Office by a DCIS OH&S Consultant was undertaken. Potential hazards identified have been action addressed and appropriate recommendations implemented. Work Life Balance Toolbox sessions were attended at EAS. During 2004/05 the combined number of sick day absences for both the Ombudsman for the NT and the Health and Community Services Complaints Commission amounted to 121 days. FOI ANNUAL REPORTING REQUIREMENTS Section 11 of the Information Act sets out the information a public sector organisation must publish annually in relation to its process and procedures for accessing information. A detailed description of the Offices obligations under Section 11 of the Act are provided at Appendix D, pages 100 to 104. RECORDS MANAGEMENT Part 9 of the Information Act relates to Records and Archives Management. This section sets out the obligations, standards and management of records and archives to be complied with. In accordance with Section 134 of the Information Act, the Ombudsman for the Northern Territory: (a) keeps full and accurate records of its activities and operations; and (b) is in the process of implementing practices and procedures for managing its records necessary for compliance with the standards applicable to the organisation through the implementation of a Records Management Plan. The Records Management Plan for the Ombudsmans Office incorporates the Health and Community Services Complaints Commission and is designed to achieve the following objectives: records management staff fully trained; adoption of new methods and technologies for keeping and managing records; and become fully compliant with the Information Act (2003) and the NTG Standards for Records Management.

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