Territory Stories

Explanatory Statement Health and Community Services Complaints Amendment (Further Investigations) Bill 2009 (Serial 88)



Explanatory Statement Health and Community Services Complaints Amendment (Further Investigations) Bill 2009 (Serial 88)

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Tabled paper 716


Tabled papers for 11th Assembly 2008 - 2012; Tabled papers; ParliamentNT




Tabled By Mathew Conlan


Made available by the Legislative Assembly of the Northern Territory under Standing Order 240. Where copyright subsists with a third party it remains with the original owner and permission may be required to reuse the material.




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The new section 66B allows the Commissioner to follow up the action taken by a provider or non provider to address recommendations contained in a report provided to the Minister and tabled under ss 66(8) or 66A(7). After 6 months of the Minister receiving a report to be tabled under ss 66(7) or 66A(6) the commissioner may request an account of what steps have been taken in relation to the recommendations or reasons for not taking steps in relation to the recommendations. The person responsible for the recommendations has 14 days to reply to the Commissioner. On request this can be extended by up to 15 days at the discretion of the Commissioner. If the Commissioner is dissatisfied about either the steps taken in relation to a recommendation or the reason given for not taking any steps in relation to recommendations the Commissioner may conduct further investigation into the relevant health or community service on own initiative and notify the Minister of the decision to investigate further. After any further investigations as allowed by this proposed section the Commissioner may provide a report on the investigation to the Minister on the findings of that investigations which the Minister must table within 3 sitting days of receipt of the report. Clause 8 introduces a new section 108 transitional provisions so that the new 21A will allow the Commissioner to instigate own motion investigations into matters provided by a health or community service provided at any time up to two years before the commencement of s 21 A.

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