Territory Stories

Annual Report 2009-2010 Department of Health and Families



Annual Report 2009-2010 Department of Health and Families

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Tabled paper 1051


Tabled papers for 11th Assembly 2008 - 2012; Tabled papers; ParliamentNT




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Made available by the Legislative Assembly of the Northern Territory under Standing Order 240. Where copyright subsists with a third party it remains with the original owner and permission may be required to reuse the material.




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Department Health and Families 71 Supporting our People Human Resource Services The Human Resource Services Unit provides a broad range of advice, guidance and support to managers and staff on matters such as conditions of employment, performance management, grievances, discipline, and recruitment and selection. Human Resource (HR) Consultants are located in Darwin, Casuarina, Katherine and Alice Springs with consultants visiting Tennant Creek and Nhulunbuy when required. HR Services acts as a liaison point for the central agencies and the unions. Regular meetings with stakeholders are held to provide an opportunity for the HR Consultants and Managers to discuss any workplace issues prior to escalation. Some consultants are trialling an on-site service where they visit various workplaces for the day. This provides managers and staff with opportunities for face-to-face discussions. The Commissioner for Public Employment received a total of 33 formal Section 59 Grievances during the year for the Department. Seven cases were brought forward from 2008-09. Under Section 48 Medical Incapacity, the Department had 14 new cases and one case was carried forward from 2008-09. Of the 15 cases, eight were completed. Under Section 44 Inability to Discharge Duties, the Department had two cases brought forward from 2008-09 with no new cases commencing in 2009-10. Of the two brought forward, one was closed. X@ >'* && *;;Z;X|*& *;;XZ';| ' & # Under the Departments Grievances Policy and Guidelines, the Chief Executive received a total of 21 grievance requests. Seven requests were carried forward from 2008-09. Of the 28 requests, 23 have been resolved. Grievance management policies for staff and managers are available on the Departments intranet site. @ and family members through the Employee Assistance Program (EAP), including a visiting service at Royal Darwin Hospital. The EAP service is well utilised across the Department. Industrial Relations The Industrial Relations Unit (IRU) provided advice and resources to implement various commitments arising out of previous union collective agreements. The unit has been heavily involved in monitoring national trends in the terms and conditions of other jurisdictions in order to evaluate the Departments position in relation to employment matters. The Unit continued to be involved in the formation and renewal of several occupational market allowances. The Industrial Relations Consultants continued to provide specialist human resource advice to managers on managing key external and internal relationships that affect their workplaces. The Northern Territory Public Sector 2008-2010 Union Collective Agreement ceases in August 2010 and negotiations have been entered into by the employer with employee representatives seeking a new agreement. The IRU has been involved in discussions with elements of the employers offer to employees. The IRU will be central to the implementation of the agreement matters.

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