Health and Community Services Complaints Commission Report on Investigation of Royal Darwin Hospital Security Arrangements for the protection of Children and Infants Paediatric Ward 5B Volume 1
Tabled paper 163
Tabled papers for 11th Assembly 2008 - 2012; Tabled papers; ParliamentNT
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22. minimum expected security requirements of any organisation. The DI and another HCSCC officer, neither wearing any ID tags and neither previously known by sight to any staff on the ward, walked in and around Ward 5B and into patients rooms without being challenged. There was no sign or notice telling any visitors to report to the nurses station on arrival at the ward. They then stood around the nurses station reading pamphlets, writing notes in a folder and purposely looked lost. No person questioned them about why they were there or what they were doing. The CNC walked past the HCSCC officers at one stage failing to acknowledge their presence. The HCSCC officers were present for 25 minutes and no person on the Ward spoke to them. Australian Standard 4485.2-1997 section 7.5 lists the responsibilities of people within health care facilities; staff in particular have a responsibility to: a) Minimise preventable incident by following security and safety instructions and procedures; b) Maintain a security and safety awareness in their work environment; c) Report to the person responsible for security administration any observed problems or deficiencies in security arrangement and equipment; d) Report to the person responsible for security administration any unusual or suspicious events or people as soon as possible; and e) Report to the person responsible for security administration any incidents involving aggression, violence, vandalism or theft. The DI and the other HCSCC officer after being 25 minutes on the Ward walked up to the nursing station and greeted the staff. The DI received a greeting response but was not asked why she was there, whom she wanted to see or what she required. The HCSCC officers unknown to persons on the Ward continued to wait in the reception area for several minutes expecting to be challenged. This did not occur. Not being questioned or challenged by RDH staff about their presence does not meet the most basic safety and security requirements. At 09:25am an employee asked the DI whom she was waiting for. The DI advised that she was waiting for the CNC and had an appointment with the CNC. The employee advised that the CNC was organising a flight for a patient and she would return, as she always does. No attempt was made to ascertain the identity of the DI or the other HCSCC officer nor was any attempt made to contact the CNC to advise her that the DI was waiting for her. DI Observations of Ward 5B The following observations were made of Ward 5B: v The infant area (room 1) which is located within viewing distance of the nursing station had numerous pamphlets and notice boards covering the majority of the windows making it difficult to view persons within. This is the room in which infants are normally placed. The victim was in Room 8. v Members of the public, including the DI, were walking around without restriction. The DI did not observe the staff at the nursing station look up from their work to determine who was walking in or out of the ward. A male person pushing a pram with a baby left the ward with no one at the nursing station reacting. This male did not appear to have sought permission or approached staff whilst the DI was present, the DI did not see this person advising staff that he was leaving the ward with an infant. Having said this it is possible that
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