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Health and Community Services Complaints Commission Report on Investigation of Royal Darwin Hospital Security Arrangements for the protection of Children and Infants Paediatric Ward 5B Volume 1



Health and Community Services Complaints Commission Report on Investigation of Royal Darwin Hospital Security Arrangements for the protection of Children and Infants Paediatric Ward 5B Volume 1

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41. Revised Security protocols. Request for cost estimates to be provided by Operations Manager for system of close circuit cameras and door security for Paediatric wards SCH, 5B and 7B. Attachment 10. HCSCC Comment: Attachment 9 is an Action Plan compiled on an unknown date and does not list the name of the author. The Action Plan lists the following: (a) Within 30 days RDH restrict public entry and access to infants and children of the Paediatric Ward 5B whilst maintaining emergency exit. Immediate action lock door of North corridor; designate South corridor as the entry point for the ward; enable North and South doors to open on exit eg emergency release; install swipe card access for staff on the South door; install intercom and screen for visitor use on South door and provide suitable response ability within the unit. (b) Within 30 days RDH install a video surveillance system to record all person who enter and / or exit the Paediatric Ward 5B for the purpose of post event identification. Immediate (sic immediately) install video surveillance camera at the entry point to the unit; place monitor at nurses station; implement mechanism for keeping video for the recommended standard time eg 24 hours. Within 3 months RDH commission a contemporary and knowledgeable source to implement an electronic security system similar to those operating in other secure environments eg. Childrens Hospital Brisbane, Sydney. Within 3 months RDH considers the other areas where infants and children reside and are reviewed as per recommendation 1. Within 3 months participate in review of security needs and installation of contemporary security system in the following areas special care nursery, isolation paediatric unit, maternity unit and birth centre. As can be seen, the review determined that additional security measures were warranted, including the need for CCTV recording capability. The response provided by RDH does not adequately address the question asked by the HCSCC, that being, detailing how their Policy meets the Australian Standard. Additionally, RDH indicate that the review recommended revised security protocols. This matter was discussed with Security Manager Mr Phil Bates who is currently compiling the Security Manual. He advised that the Security Manual does not contain any information pertaining to the security/safety within the Paediatric Ward/s and further that he had not been asked to include Paediatric security within the Security Manual. Australian Council on Healthcare Standards (ACHS) Periodic Review, On-Site survey conducted August 2006:

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