Health and Community Services Complaints Commission Report on Investigation of Royal Darwin Hospital Security Arrangements for the protection of Children and Infants Paediatric Ward 5B Volume 1
Tabled paper 163
Tabled Papers for 11th Assembly 2008 - 2012; Tabled Papers; ParliamentNT
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50. offer any explanation as to why the Security Manager did not need to know. The belief that the Security Manager could not comment on whether security staff are briefed because discussions at Executive or Divisional level occur shows defects in administration with the following likely results: 1. Security Manager not informing Executive. 2. Executive not communicating with Security Manager. 3. Insult to Security Managers professionalism and skills. 4. Poor practice and lack of co-ordination. 5. Decisions likely to be made without expertise. 6. Chances of enhancing and implementing security severely reduced. On viewing the Notice Boards within Ward 5B during the security inspection no security or safety Policy or guideline documents were observed. The CNC could not find the Safety Policy on the ward, nor was she aware of the existence of a Security Policy. The RDH orientation document provided to this Office is insufficient to educate a staff member regarding security and safety requirements on the ward. Additionally, the issue of other staff required to work within the ward (cleaners, maintenance, nurses from agencies or other wards called to work on short notice or for a few shifts etc) knowing about the specifics of the Paediatric ward safety and security policies is not addressed within the RDH response, or practices. A reference has been made by RDH within the Orientation booklet to a Communication Book. The Paediatric Orientation booklet states the following in relation to the Communication Book: There is a communications book located on the bench behind the nurses station. This allows staff members to relay any problems and share information gained that other staff may need to be aware of. The book should be used for constructive criticism or positive comments. Please take time to read it frequently. All DHCS (DHF) Memoranda etc are placed on the notice boards located in the staff room for a period of two weeks. It is everyones responsibility to read the memos to keep up to date with new policies and information. A sample of the communication book was provided. What appears to be information notices to staff which have been hand written onto an email dated 7 December 2006 from Carolyn Adam to THS Royal Darwin Hospital Tiwi. Written on this email is 21 October 2006 Medicine cups are washed and re-used please do not throw them out. Thanks (unreadable signature) endorsed by 5 staff and dated 20 December 2006 is the notation Can all staff PLEASE remember to stick stickers to charts, they arent legal without them! Thanks Eboney. It is initialled (endorsed) as read by four staff members. This notation would suggest that staff at the time may not have been documenting patient charts as required. Further with only four signatures indicating that staff have read the note it highlights that several other staff may not have read