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Health and Community Services Complaints Commission Report on Investigation of Royal Darwin Hospital Security Arrangements for the protection of Children and Infants Paediatric Ward 5B Volume 1

Details:

Title

Health and Community Services Complaints Commission Report on Investigation of Royal Darwin Hospital Security Arrangements for the protection of Children and Infants Paediatric Ward 5B Volume 1

Other title

Tabled paper 163

Collection

Tabled Papers for 11th Assembly 2008 - 2012; Tabled Papers; ParliamentNT

Date

2008-11-27

Description

Deemed paper

Notes

Made available by the Legislative Assembly of the Northern Territory under Standing Order 240. Where copyright subsists with a third party it remains with the original owner and permission may be required to reuse the material.

Language

English

Subject

Tabled papers

File type

application/pdf

Use

Copyright

Copyright owner

See publication

License

https://www.legislation.gov.au/Details/C2019C00042

Parent handle

https://hdl.handle.net/10070/280524

Citation address

https://hdl.handle.net/10070/415989

Page content

57. HCSCC Comment: This response is inadequate and requires enhancement with an explanation provided as to why staff are not provided with this documentation. How are staff to know of the existence of a policy or adhere to the requirements of that policy if it is not provided during induction or at any other time. The answer provided is also inconsistent with the answer given by the hospital to Question 12. When comparing the response to this question with the response to Question 19 it establishes either evasiveness, lack of transparency, reluctance to be accountable and either careless or deliberate failure to respond to the HCSCC on the part of RDH. The Manual provided to this Office in July 2008 also has no reference to this Policy. How can Paediatric staff be expected to adhere to a policy that they are not aware of and cannot access in the manner that other policy and procedures are accessed? HCSCC Q21: When conducting an induction of staff, are the Royal Darwin Hospital security officers roles and requirements in the Paediatric Ward/s covered? RDH response: Yes the role of security officers, their 24-hour presence, contact number, duress buttons and the role of the hospital-based police officer is provided to all staff during Royal Darwin Hospital Orientation. HCSCC Comment: This response is not confirmed by the response provided by the CNC who was unsure of the security office number (and provided the wrong number to HCSCC staff), and failed to mention the existence of the hospital based police officer. The RDH Paediatric Orientation Manual Ward 5B fails to list the phone number of security and/or their office hours, and there is no reference to the duress alarms. The DHCS (DHF) 2 day Orientation Program supplied for this investigation has the following titles: v Orientation Introduction Housekeeping v Department Overview v Human Resource Issues and Conditions of Service v ACAP Overview/Working with Indigenous Clients v Introduction to OH&S and Fire & Emergency Response v Mandatory Report v Safe Manual Handling v Employee Assistance Program v Union/s v Course Evaluations v Program Overview/Housekeeping v Library Services v People & Organisational Learning Intranet Site v Corporate Records Management v Work Partnership Plan