Health and Community Services Complaints Commission Report on Investigation of Royal Darwin Hospital Security Arrangements for the protection of Children and Infants Paediatric Ward 5B Volume 1
Tabled paper 163
Tabled Papers for 11th Assembly 2008 - 2012; Tabled Papers; ParliamentNT
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64. session that can be delivered at general staff orientation and used to provide in the workplace security awareness training for all staff. RDH has responded that security is brought to the attention of staff during orientation, this would appear to be in contrast to Mr Lingards observation in 2007. It also is clear that between the 2002 and 2007 Lingard reviews little had been done to advance the recommendation or staff training. HCSCC Q27: What records are held of when and how Paediatric staff and other employees are advised of Policy changes within the ward? RDH response: No specific record is kept. Refer question 25 & 26 Communication Book Attachment 1832. HCSCC Q28: What records are kept regarding updating of the Paediatric Ward/s Policy/plans? RDH Response: Records kept are the completed Policy or plan. HCSCC Comment: The Paediatric Safety and Security Policy is still in draft form several months after being compiled. The CNC is not aware of the Security Policy and it does not appear in the RDH Policy and Procedure Manual provided to the HCSCC. It is also noted that some of the policies referenced during this investigation have not been updated or do not appear to exist. Eg: RDH Patient Identification Bracelets Policy is not located in the NT Hospital Network Policy Manual. Risk Management Policy approved 26.06.06 due for review 25.06.07 Patients who Leave Hospital without Official Discharge approved 13.06.2006, due for review June 2007 Security Services Policy not found in the RDH Policy & Procedure Manual. It would appear that no one person is tasked with updating the wards policy/plans, it therefore would follow that no records are kept regarding updating ward 5Bs policy/plans or when these policies should be revisited. If this is occurring on an ad hoc basis then it is not good administration. RDH Executive and the General Manager ought to have comprehensive records of when policies are due for review and ensure that reviews occur when due. It is ultimately the responsibility of the General Manager as all other members of the Executive have lesser authority than him, and are in essence his subordinates. 32 Volume 2.