Health and Community Services Complaints Commission Report on Investigation of Royal Darwin Hospital Security Arrangements for the protection of Children and Infants Paediatric Ward 5B Volume 1
Tabled paper 163
Tabled papers for 11th Assembly 2008 - 2012; Tabled papers; ParliamentNT
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65. HCSCC Q29: What type of security education is provided to staff working in the Paediatric Ward/s? Please detail content of educational training. RDH response: Security education is provided to staff at the Royal Darwin Hospital Orientation and 5B demonstration/information of security system in unit on commencement. Attachment 17 & 20. Australian Standard: 4485.2-1997 Section 13 indicates at point 13.1.2(d) that consideration should be given to the need to provide ongoing inservice training for health care personnel. Section 2.4 (Education) of AS4485.1-1997 states that Facility Security Instructions shall be complemented by staff, and others as appropriate attending regular security education sessions. Other circulars of security interest shall be issued to staff on a needs basis (eg change in policy and procedures). HCSCC Comment: Judging what RDH have answered in response to HCSCC enquiries the current security education to staff within Paediatrics is far below standard. Australian standard Section 14 refers to education, induction and training. Each facility shall develop a comprehensive program designed to ensure that staff awareness of essential security issues in maintained at all times. The program shall take into account, but not be limited to, the following: (a) Security orientation for all staff; (b) Ongoing training for all staff to ensure that procedural knowledge is up to date; (c) Collective training such as exercises and practice responses and (d) Patient and visitor awareness programs. The Lingard Review 2002 states that The Security Department should be providing in-service training on security awareness, fire safety and aggressive minimisation and management. The Security Department should also be publishing routine security awareness messages and crime statistics in staff news letters. The Lingard Review 2007 also refers to security education. Recommendation 1.1.6 The security service should consider regularly publishing security and safety awareness information/messages in staff newsletter and elsewhere so that staff can access the information. Security awareness can include specific security advice pertinent to RDH as well as security advice applicable outside the work environment.. and 1.1.7 The security service should consider developing a security awareness in-service session that can be delivered at general staff orientation and used to provide in the workplace security awareness training for all staff. A training program ensuring that all or as many as is practical attend a security awareness training session annual should be developed.