Territory Stories

Celebrating excellence in health



Celebrating excellence in health


Fyles, Natasha Kate

Political affiliation

Australian Labor Party


Media Releases for 13th Assembly 2016 - 2020; Media Releases; ParliamentNT




Made available via the Publications (Legal Deposit) Act 2004 (NT).




Health services; Awards

Publisher name

Northern Territory Government

File type



Issued as a Media Release

Copyright owner

Northern Territory Government

Parent handle


Citation address


Page content

The Central Australia Primary Health Care Child Health Team has delivered exceptional work in improving the health of children under 5 in Central Australia. With the national and international focus on the first 1000 days of life, the team is delivering gold standard comprehensive care. The refinements in service delivery and the change in approach to a focus on under 5 year old children and their families has demonstrated that significant improvements in child health are possible in short periods of time. These improvements are demonstrated by an almost 20% increase in the coverage of the program in 12 months, a 20% increase in vaccination timeliness and a reduction in the anaemia rate from 34% in 2013 to a new low of 7% as of June 2017 (NT Child Health Traffic Light Report and NT AHKPI Report 2017). As the sole government provider of formal child and family health care in remote Central Australia, the service provided to families is unique and is the only contact point for families to receive child and family health services that are equitable to mainstream services. Culture Champion Partnering with Consumers Group, TEHS The Top End Health Service Partnering with Consumers Working Group is tasked with ensuring that the organisation is collaborating with consumers; to ensure staff understand what they need and give them an opportunity to provide input into service delivery. The Working Group developed a video to demonstrate to staff that the small actions they undertake can greatly affect the experience of patients on their health journey. It is a powerful message and is thought provoking about how staff interact with patients and other staff members. It was reported that the exercise of making the video together as a group has had the most positive impact, as the consumers involved feel that they have been instrumental in training the workforce to care and do that little bit extra to support patients. Their sense of achievement and satisfaction has had a positive impact on the group, which in turn has made spreading the message easier. Innovation Antimicrobial Stewardship Clinical Decision Support Tool, TEHS Antimicrobial resistance has been deemed a major global threat by the World Health Organisation. This led to the creation of an electronic clinical decision support tool to improve the use of antimicrobial medicines through the antimicrobial stewardship group. The Antimicrobial Stewardship project started as a quality improvement activity to reduce the time pharmacists spent on accessing various information systems and then given then given the significance of antimicrobial resistance branched out into identifying patients requiring a review dosage and duration of medication. The tool facilitated a 100% increase in the number of prescriptions that were identified as requiring a review by the Antimicrobial Stewardship Pharmacists to ensure patients received correct dosage and frequency of medication and has also shown how linking data from different electronic data systems has supported a review service to a larger number of patients. Cadet/Trainee of the Year Henrietta Kurawul, TEHS Henrietta Kurawul is a school based trainee in the Wadeye Health Centre and working towards a Primary Health Care Certificate I. She currently leads a team of six cleaners and as a group keep the health centre immaculate. Her traineeship has provided her with new-found skills that have enabled her to extend her role and move into Community Health Work. Henrietta is a hard worker and a quiet achiever.