Budget 2012-2013 Budget Paper No.3 The Budget
Tabled paper 1785
Tabled papers for 11th Assembly 2008 - 2012; Tabled papers; ParliamentNT
Tabled By Delia Lawrie
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204 Territory Discoveries Business Line: Holiday Sales Outcome: Territory tourism businesses, especially small to medium enterprises, have access to the tourism distribution channel. Key Deliverables 2011-12 Budget 2011-12 Estimate 2012-13 Budget NT tourism operators contracted 160 160 160 Average value of holiday bookings generated1 $1 750 $1 750 $1 800 Gross travelled revenue2 $10M $10M $10M Call abandonment rate3 <3% <3% <3% 1 Excludes any air travel component of booking. 2 Gross travelled revenue estimate reflects total travelled holiday packages sold by Territory Discoveries. 3 Call abandonment rates are based on total calls not answered within the set service level standards. The target (3percent) reflects national call centre industry standards.
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