Annual Report 2016-2017 Department of the Legislative Assembly
Tabled paper 405
Tabled Papers for 13th Assembly 2016 - 2020; Tabled Papers; ParliamentNT
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DLA Annual Report 2016-17 Page 20 The results show two categories in decline this year compared with four last year, one stable compared with two last year and seven improvements compared to five improvements last year. As occurs each year the experiences of individual Members can have a significant impact on a category. Results in 2016-17 are as follows: CATEGORY 16/17 Final Result 15/16 Final Result PARLIAMENTARY SERVICES 1.Satisfaction with Chamber Support and Advice 98% 97% 2. Satisfaction with Committee Meetings and Reports 96% 98% 3. Satisfaction with Education Programmes 96% 96% 4. Satisfaction with Building Management Services 93% 92% 5. Satisfaction with Security Services 96% 94% CORPORATE AND GOVERNANCE 6. Satisfaction with IT Services (provided by DCIS) 90% 94% 7. Satisfaction with Travel Services 94% 92% 8. Satisfaction with Staffing and HR Services 95% 94% 9. Satisfaction Business Support Services 98% 93% 10. Satisfaction with Financial Reporting 98% 95%