Report on investigation of Royal Darwin Hospital security arrangements for the protection of children and infants : Paediatric Ward 5B
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Northern Territory. Health and Community Services Complaints Commission -- Periodicals; Health facilities -- Northern Territory -- Complaints against -- Periodicals; Patient advocacy -- Northern Territory -- Periodicals
Health and Community Services Complaints Commission
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30. to the RDH Security Manual which was required to be reviewed to bring the hospitals security protocols in line with Australian Standard 4485 1 & 2 which will ensure implementation of security best practice. This tends to support the premise that at the time of the rape in March 2006 the security manual may not have met the Australian Standard. This view is also supported by an independent review (Lingard Review) conducted by Mr Ken Lingard in November 2007 which recommends that The security service should consider completing the draft manual NOTE: As of June 2008 this security manual remained in draft form. Reference is also made in the ACHS Periodic Review of 13.10.2006 to the year 2005 as follows Approval has been given to recruit to the newly created Security and Fire Safety Officer position in 2006. This position will bear the overall responsibility for reviewing and, as indicated, revising the RDH Security Manual. The ACHS 2006 review states New security manager commenced at RDH in June 2006. Taken over formal carriage of the manual and over the course of calendar year 2006, will address the content of the Australian Standard against the RDH Security manual. The Periodic Review is blank under the heading of Results. Of concern is that the Lingard Review in November 2007 (some 16 months after the appointment of the DHCS (DHF) Security Manager) found that the manager was not able to manage/create the efficiencies and develop the security documentation/programmes required because of a lack of staff. This Security Review, conducted by Mr Kenneth Lingard a Corporate Policy Development and Redesign Officer/Area Security Coordinator employed by Sydney West Area Health Service was completed after RDH (Allan McEwan Operations Manager) provided Mr Lingard with a Terms of Reference to conduct a review of certain security issues within RDH. The first Lingard Review was conducted and completed in 2002 and appeared to be undertaken as a result of the security concerns raised by the 911 (September 11, 2001) Terrorist Attack. The second Lingard Review in November 2007 appears to have been undertaken as a result of the significant changes in the Australian Security Environment. DHCS (DHF) Security Manager Mr Phil Bates (based at RDH) advised that he was aware of the existence of the Lingard report and that he (as the hospital appointed security manager) had sought a copy. Mr Bates said that his request for a copy of the Lingard Security Review Report had been denied and that the HCSCC should speak to RDH executive Ms Jan Evans to find out why a copy would not be provided to the hospitals security manager. On 1 July 2008 Ms Jan Evans (cc to Dr Notaras and Mr Alan McEwan) was sent an email regarding this issue. As of 31 October 2008 no response had been provided regarding the supply of the Lingard Report to Mr Bates although other matters in that email have been responded to.