Report on investigation of Royal Darwin Hospital security arrangements for the protection of children and infants : Paediatric Ward 5B
Health and Community Services Complaints Commission annual report; Reports; PublicationNT
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Northern Territory. Health and Community Services Complaints Commission -- Periodicals; Health facilities -- Northern Territory -- Complaints against -- Periodicals; Patient advocacy -- Northern Territory -- Periodicals
Health and Community Services Complaints Commission
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79. HCSCC Q42: Where do you keep records of Paediatric security incidents and the reports of analysis after these incidents? RDH response: Security incident records are kept in the Quality Unit. Australian Standard 4485.1-1997 Section 7 refers to this issue. Policy and procedures shall take into account, but not be limited to, the following topics: a) Incident prevention. b) Incident control. c) Incident evaluation. d) Particular precautions for public interface areas. e) Particular precautions for people working in isolation after night fall. f) Response to duress alarms and calls for assistance. g) Mental Health Services. HCSCC Comment: What happens to the information contained in the incident records, where do copies go, who is responsible for making the necessary changes to security policy/procedure after an incident? These are questions that RDH should, as part of the security process, ask. The analysis of an incident and the reports compiled as a result of a security incident can be training tools, they may result in identifying a change in policy/procedure. If the Quality Unit is just a repository for the record and nothing is done with the information contained in the document, then this is an issue that RDH must address. Despite issuing a notice under Section 52 of the Health and Community Services Complaints Act no document was produced evidencing that the Quality Unit in response to its root cause analysis of the rape of this infant was ever acted on by the General Manager or anyone else at RDH. Mr Phil Bates (Security Manager) advised this Office that he believed that after the March 2006 incident his office was called to stand static guard on the Ward 5B door. There are no records held that confirm that this occurred, Mr Bates checked the electronic log (held in his Office) and stated that there is no report on their computer that would confirm or negate this. Mr Ken Lingard advised that although he was shown the electronic records held in security, he was not asked to review the security reports held in the Quality Unit. Prior to the HCSCC seeking a meeting with the Police, checks with NT Police revealed that the investigation into the rape (March 2006) was finalised on the 7 December 2006. These checks were conducted by HCSCC staff to ensure that they would not impede or interfere with a Police Investigation. The hospital based Constable was subsequently asked what role the hospital Police officer played in this matter. She was not aware of what
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