Northern Territory Public Sector : People Matter Survey Report 2014
Office of the Commissioner for Public Employment reports; Reports; PublicationNT
2015
Made available via the Publications (Legal Deposit) Act 2004 (NT).
English
Northern Territory. Office of the Commissioner for Public Employment -- Periodicals; Civil service -- Northern Territory -- Personnel management -- Periodicals
Office of the Commissioner for Public Employment
Darwin
2206-0235
Check within Publication or with content Publisher.
https://hdl.handle.net/10070/259019
https://hdl.handle.net/10070/499901
04 | SUMMARY FINDINGS 29 0 4 | SU M M A R Y F IN D IN G S NORTHERN TERRITORY PUBLIC SECTOR PEOPLE MATTER SURVEY REPORT 2014 Observations on management index groups Agency Percentage agreement scores were exceptionally positive for all statements concerning equal opportunity employment (87-92 per cent) 96 per cent of respondents felt they make a contribution to achieving the agencys objectives 93 per cent of respondents agreed that their agency saw earning and sustaining high levels of public trust as important 90 per cent of respondents agreed that there are opportunities within their agency to develop their skills and knowledge 91 per cent of respondents agreed that their agency provides high quality services to the community 60 per cent of respondents were confident that a grievance lodged within their agency would be investigated in a thorough and objective manner 50 per cent of respondents agreed that they were provided with the opportunity to influence changes in their organisation 61 per cent of respondents agreed that they rarely think about leaving their agency 51 per cent agreed there is a clear consultation process when change in their organisation is proposed Senior managers Poor agreement levels with statements around the effectiveness of change management processes saw Senior Managers place at the bottom of all management groups At 70 per cent, the percentage agreement score for the statement Senior Managers model the NTPS Values was lower than might be expected and indicates an issue which requires exploration Immediate manager Immediate managers scored well against all measures with percentage agreement scores for some statements standing out as being exceptionally positive - My manager encourages employees to behave in an ethical manner (92 per cent) - My manager encourages employees to report health and safety incidents and hazards ( 91 per cent) - My manager is committed to ensuring customers receive a high standard of service (90 per cent) Workgroup While responses relating to management within an employees immediate workgroup were the most positive on average, percentage agreement scores for some questions indicate potential issues - In my workgroup, decisions about access to development opportunities are made on the basis of merit (63 per cent) 90 percent of respondents agreed that there are opportunities within the agency to develop their skills and knowledge.