Northern Territory Public Sector : People Matter Survey Report 2014
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05 | OPPORTUNITIES FOR IMPROVED PERFORMANCE 39 0 5 | O P P O R T U N IT IE S F O R IM P R O V E D P E R F O R M A N C E NORTHERN TERRITORY PUBLIC SECTOR PEOPLE MATTER SURVEY REPORT 2014 These questions are also used in public sector employee surveys conducted by other Australian jurisdictions including Victoria, New South Wales, the Australian Capital Territory and the Australian Public Service. The questions use a five-point agreement scale. An engagement score is calculated for each question where strongly disagree is assigned a score of 0, disagree a score of 25, neither agree nor disagree a score of 50, agree a score of 75 and strongly agree a score of 100. An engagement index is then calculated from the average score of the five engagement questions. The engagement index has values between 0 and 100. Overall results Table 5.2 presents results for each of the five engagement questions and the five-question average from the NTPS. The highest engagement score of 68 was achieved for the question I am proud to tell others I work for my agency, which is consistent with the high proportion of respondents (80 per cent) who believe that their agency is an employer of choice. The lowest engagement score of 60 was achieved for the question My agency motivates me to help achieve its objectives. The average engagement score, the engagement index, for all five questions is 64 .6 6 Calculated as an average of all respondents. If the same methodology as other jurisdictions is used (i.e. an average across agencies) the Engagement Index score is actually 66. Table 5.2: Engagement questions Survey results for the NTPS Proportion of responses Engagement questions Strongly disagree Disagree Neither agree nor disagree Agree Strongly Agree Engagement score I am proud to tell others I work for my agency 4 8 22 44 23 68 I would recommend my agency as a good place to work 6 10 21 44 19 65 I feel a strong personal attachment to my agency 5 10 27 38 20 65 My agency inspires me to do the best in my job 7 13 29 35 17 61 My agency motivates me to help achieve its objectives 6 13 30 35 15 60 Average (all five questions) 6 11 26 39 19 64 *The engagement score is the average score calculated where Strongly disagree has been assigned a score of 0, Disagree a score of 25, Neither agree nor disagree a score of 50, Agree a score of 75 and Strongly agree a score of 100