Territory Stories

Alice Springs Town Council 2003/2004 Annual Report

Details:

Title

Alice Springs Town Council 2003/2004 Annual Report

Other title

Annual report 2003/2004; Alice Springs Town Council annual report

Creator

Alice Springs Town Council

Collection

E-Publications; E-Books; PublicationNT; Annual Report

Date

2005

Notes

Made available via the Publications (Legal Deposit) Act 2004 (NT).

Language

English

Subject

Alice Springs (N.T.). Council -- Periodicals; Local government -- Northern Territory -- Alice Springs -- Periodicals

Publisher name

Alice Springs Town Council

Place of publication

Alice Springs

Series

Annual Report

Volume

2004-2005

File type

application/pdf

Copyright owner

Alice Springs Town Council

Parent handle

https://hdl.handle.net/10070/253407

Citation address

https://hdl.handle.net/10070/538275

Page content

Alice Springs Town Council 2004/2005 Annual Report Page 27 5.3 Effective Communication and Consultation With The Community Communications Council places great importance on good communication with the community so that residents can be involved in the decision-making process. Publications for the public included: Publication of the Annual Report & Strategic Plan Promotion of Council initiatives, success stories & sponsorship support for the community through regular media releases, newsletters & website Promotion of Council services at important events in Alice Springs and interstate such as the Alice Springs Show, Central Australian Expo, Local Government Week & the National Local Roads & Transport Congress in Tasmania Website Councils website has seen visitors to the site continue to grow and figures show the site is increasingly becoming the first port of call for residents and visitors wanting to find out more about Council services and the Alice Springs region in general. Council information which can be found on the website includes information regarding when the next round of community grants will be available and how to apply, an on-line library catalogue and comprehensive Community Directory and Community Events Calendar. The eServices link provides the community with quick and easy access to a range of services including a convenient way to pay rates, renew dog registration or to lodge a request for a service. Council has gone much further with this website than many other local authorities with one of the most accessible and easy to use sites in local government. Figures showed that almost 13,000 visits were made to the site in the second week of April 2005 which is approximately for Council to focus on education and awareness of safety as an important first step and prerequisite to further development in this area. Other new policies and procedures that have been introduced for improved management of OHS risks include: Hazard Control Procedure Accident/Incident Reporting Procedure Workplace Bullying Policy & Procedures Emergency Response Procedure Contractor Management Procedure Workplace inspections conducted monthly First Aid Kit checklists completed monthly Training Council has now developed a structured training framework and approval process. Researching training relevance and gaining input/authorisation from supervisors/managers has assisted significantly in developing a new structured framework. Training is now scheduled dependant on training relevance and availability and on approval of the respective supervisor/manager. The development of a comprehensive Training Calendar will assist supervisor/managers further by enhancing the ability for middle to long term planning of work schedules around upcoming training. Council staff attended approximately eighty training sessions (including conferences) in the last 10mths. Equal Employment Opportunity Throughout the year a continued monitoring of Councils employment practices and conditions of employment for adherence to Equal Employment Opportunity legislation has been performed. The areas monitored included: Training opportunities Career development Recruitment and induction of new employees Complaint processes Staff consultation processes The results have shown Council is adhering to its current policies and procedures, but will continue to regularly review them with employees to create a higher awareness of their responsibilities in matters of discrimination and equity. O rg an is at io n


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