Investigation into complaint by North Australian Aboriginal Justice Agency about the care provided to Ms N by Department of Health and Community Services, the Public Guardian and Council. 27 June 2013
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Health and Community Services Complaints Commission
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20 an Aged Disability Community Worker was identified as the only community based solution likely to achieve any durable outcomes to what has been a longstanding duty of care issue. The community Council President ..described the situation as very bad and that everybody is very angry that nothing has happenedcommunity tolerance of the situation is again at crisis point. The Council has received numerous complaints regarding (Ms N)s well-being. Given the expense and associated risks of absconding further respite in Darwin is inappropriate and addresses only the symptoms as opposed to the cause of the problem. It is important that we prioritise implementation of the pilot project or seek supported accommodation elsewhere. It is the consensus of DRU staff and the community members involved with (Ms N) that she is again at risk and likely to require crisis evacuation.. 42. It is noted that the Disability Resource Unit was a Darwin based service which was not funded to provide outreach services to communities. 43. On 11 August 1997 the Adult Guardianship Officer documented an urgent meeting between the OPG and members of the DRU. The Adult Guardianship Officer noted: The situation for (Ms N) has worsened and a crisis point has been reached her health and welfare continue to be at risk and the () community is fast getting to the point of saying ENOUGH and are intolerant of the perceived lack of action on the part of Territory Health Services. The President has complained strongly that nothing has been done for (Ms N).
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