Investigation into complaint by North Australian Aboriginal Justice Agency about the care provided to Ms N by Department of Health and Community Services, the Public Guardian and Council. 27 June 2013
Health and Community Services Complaints Commission annual report; Reports; PublicationNT
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Northern Territory. Health and Community Services Complaints Commission -- Periodicals; Health facilities -- Northern Territory -- Complaints against -- Periodicals; Patient advocacy -- Northern Territory -- Periodicals
Health and Community Services Complaints Commission
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32 reviewed the delivery of service to ensure compliance with the Disability Standards. Care in 2003 - 2005 76. Following the development of the Lifestyle Plan and the Service Agreement, problems with the delivery of care to Ms N continued. 77. The OPG provided records which documented the following interventions: (i) In November 2003 Ms N was fitting having not had her medication for a few days. (ii) On 1 December 2003 an officer from the Council phoned the OPG to advise Ms N had pulled a knife on the shop managers wife. (iii) On 6 February 2004 an officer from Northern Territory Disability Services called the OPG to inform them that one of the joint Adult Guardians had taken Ms N to the Health Clinic the day before because she could not move. The OPG called the clinic and were told that Ms N had been assessed, she was v.weak, not eating properly, ?meds. The Health Clinic said they would monitor Ms N and the OPG would be called if her condition deteriorated. A report of a doctor for the OPG dated 27 May 2004 provided further information. The doctor noted that the Health Clinic was very worried about Ms N but that Gove District Hospital refused to admit her. Ms N was commenced on antibiotics. She worsened and a week later
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