Territory Stories

Investigation into complaint by North Australian Aboriginal Justice Agency about the care provided to Ms N by Department of Health and Community Services, the Public Guardian and Council. 27 June 2013

Details:

Title

Investigation into complaint by North Australian Aboriginal Justice Agency about the care provided to Ms N by Department of Health and Community Services, the Public Guardian and Council. 27 June 2013

Collection

Health and Community Services Complaints Commission annual report; Reports; PublicationNT

Date

2013-06

Description

Made available via the Publications (Legal Deposit) Act 2004 (NT).

Language

English

Subject

Northern Territory. Health and Community Services Complaints Commission -- Periodicals; Health facilities -- Northern Territory -- Complaints against -- Periodicals; Patient advocacy -- Northern Territory -- Periodicals

Publisher name

Health and Community Services Complaints Commission

Place of publication

Darwin

File type

application/msword

Copyright owner

Check within Publication or with content Publisher.

Parent handle

https://hdl.handle.net/10070/252343

Citation address

https://hdl.handle.net/10070/545331

Related items

https://hdl.handle.net/10070/545333

Page content

41 2006 83. On 13 March 2006 the DHCS Case Manager visited the community and saw Ms N. 84. On 18 May 2006 the DHCS Case Manager completed an Assessment of Individual Needs Report and recorded that: (i) Ms N lived with her stepfather and received only minimal and sporadic family care. Respite workers often found her sleeping on a hard floor or soiled mattress with minimal clothing, even though mattresses, liners (to prevent soiling) and linen had been provided to the family. The house was very unhygienic. More appropriate accommodation was available at an Aunts house but Ms N chose to live at her stepfathers. (ii) Ms N received daily respite care at the Respite Centre most days which included help with her personal hygiene, clean clothes, medication and meals. Ms N was increasingly incontinent but refused continence aids. She was reliant on the Respite Centre or the Health Clinic car for mobility and attendance at the Respite Centre. (iii) Ms N attended and enjoyed fishing excursions, drives and trips to the barge landing. (iv) Respite external to Ms Ns community was found not to be a viable option because it placed Ms N at a high risk of harm. (v) On a number of occasions when respite workers were away, Ms N did not receive her medication, and became ill to the point of not being able to walk. She also experienced seizures.


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