Territory Stories

Investigation into complaint by North Australian Aboriginal Justice Agency about the care provided to Ms N by Department of Health and Community Services, the Public Guardian and Council. 27 June 2013

Details:

Title

Investigation into complaint by North Australian Aboriginal Justice Agency about the care provided to Ms N by Department of Health and Community Services, the Public Guardian and Council. 27 June 2013

Collection

Health and Community Services Complaints Commission annual report; Reports; PublicationNT

Date

2013-06

Description

Made available via the Publications (Legal Deposit) Act 2004 (NT).

Language

English

Subject

Northern Territory. Health and Community Services Complaints Commission -- Periodicals; Health facilities -- Northern Territory -- Complaints against -- Periodicals; Patient advocacy -- Northern Territory -- Periodicals

Publisher name

Health and Community Services Complaints Commission

Place of publication

Darwin

File type

application/msword

Copyright owner

Check within Publication or with content Publisher.

Parent handle

https://hdl.handle.net/10070/252343

Citation address

https://hdl.handle.net/10070/545331

Related items

https://hdl.handle.net/10070/545333

Page content

49 responsibility to coordinate Ms Ns services and that a family and community meeting usually improved the situation. The NAAJA lawyer and the Adult Guardianship Officer agreed that it might benefit Ms N if the Adult Guardianship review were held in her community as this might provide an opportunity to increase family involvement. The Adult Guardianship Officer agreed to attend a hearing in Ns Ns community and planned to combine this with a family and service provider meeting. The lawyer agreed to follow up the possibility of the hearing occurring in Ms Ns community. 104. The DHCSs Aged and Disability Team met on 30 June 2006. The meetings minutes record that the DHCS Case Managers planned monthly visit to Ms Ns community was to be delayed due to staff shortages. 105. On 7 July 2006 the Adult Guardianship Officer emailed the DHCS Case Manager and informed her of NAAJAs concerns. The Adult Guardianship Officer suggested the DHCS Case Manager visit Ms Ns community and suggested that the Guardianship Review be used as an opportunity to arrange a meeting. 106. On 10 July 2006 the DHCS Case Manager phoned the Adult Guardianship Officer presumably in response to the 7 July 2006 email. The DHCS Case Manager informed the Adult Guardianship Officer that there had been a problem while the Respite Centre Manager was away which was compounded because there were no female respite workers during that time. The DHCS Case Manager said there was ++ grog and


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