Territory Stories

Investigation into complaint by North Australian Aboriginal Justice Agency about the care provided to Ms N by Department of Health and Community Services, the Public Guardian and Council. 27 June 2013

Details:

Title

Investigation into complaint by North Australian Aboriginal Justice Agency about the care provided to Ms N by Department of Health and Community Services, the Public Guardian and Council. 27 June 2013

Collection

Health and Community Services Complaints Commission annual report; Reports; PublicationNT

Date

2013-06

Description

Made available via the Publications (Legal Deposit) Act 2004 (NT).

Language

English

Subject

Northern Territory. Health and Community Services Complaints Commission -- Periodicals; Health facilities -- Northern Territory -- Complaints against -- Periodicals; Patient advocacy -- Northern Territory -- Periodicals

Publisher name

Health and Community Services Complaints Commission

Place of publication

Darwin

File type

application/msword

Copyright owner

Check within Publication or with content Publisher.

Parent handle

https://hdl.handle.net/10070/252343

Citation address

https://hdl.handle.net/10070/545331

Related items

https://hdl.handle.net/10070/545333

Page content

50 gunga at her stepfathers and said that she would be visiting the community next week. In fact, the DHCS Case Manager did not visit until 8 August 2006. 107. The NAAJA lawyer phoned the Adult Guardianship Officer on 10 July 2006 to let her know that the Council had agreed to make rooms available to the Guardianship Review and the Adult Guardianship Officer updated the lawyer on her conversation with the DHCS Case Manager. 108. The OPG faxed the Respite Centre Manager on 12 July 2006 and asked her to call to discuss the upcoming Guardianship Review. 109. In its response to the draft report, the OPG advised that as the Health Clinic had identified no health problems on 27 June 2006, there was no indication of a health risk to Ms N. Further, they were reassured by the return of the Respite Centre Manager that issues of personal care would be addressed. Arnhem Aged and Disability Service Trip 8 10 August 2006 110. The DHCS Case Manager and her replacement visited on 8 10 August 2006. According to their Service Trip Report they observed that there was limited day respite and service provision available, there did not appear to be any centre based and day respite activities, and high needs clients hygiene was unsatisfactory. 111. Issues concerning Ms N were identified and discussed including: the level of care being received, her living situation (overcrowded and no


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