Territory Stories

Investigation into complaint by North Australian Aboriginal Justice Agency about the care provided to Ms N by Department of Health and Community Services, the Public Guardian and Council. 27 June 2013

Details:

Title

Investigation into complaint by North Australian Aboriginal Justice Agency about the care provided to Ms N by Department of Health and Community Services, the Public Guardian and Council. 27 June 2013

Collection

Health and Community Services Complaints Commission annual report; Reports; PublicationNT

Date

2013-06

Description

Made available via the Publications (Legal Deposit) Act 2004 (NT).

Language

English

Subject

Northern Territory. Health and Community Services Complaints Commission -- Periodicals; Health facilities -- Northern Territory -- Complaints against -- Periodicals; Patient advocacy -- Northern Territory -- Periodicals

Publisher name

Health and Community Services Complaints Commission

Place of publication

Darwin

File type

application/msword

Copyright owner

Check within Publication or with content Publisher.

Parent handle

https://hdl.handle.net/10070/252343

Citation address

https://hdl.handle.net/10070/545331

Related items

https://hdl.handle.net/10070/545333

Page content

82 10. NATURAL JUSTICE Section 67 of the Health and Community services Complaints Act states: 67. Adverse comments in reports (1) The Commissioner must not make any comment adverse to a person in a report under this Part unless (a) the person has been given a reasonable opportunity to be heard in the matter; and (b) the persons explanation (if any) is fairly set out in the report. 196. All parties to this investigation, namely the North Australian Justice Agency, the Department of Health, Office of the Public Guardian and the Shire that has replaced the relevant Council were provided with the draft report on two occasions. On the first occasion, in January 2012, comments were sought on the factual aspects of the report only. In December 2012 comments were sought from DoH, OPG and the Shire on the draft conclusions and recommendations. Further consultation with NAAJA occurred between April and May 2013. 197. Comments in response to the draft report have been considered and included in the final report where necessary to provide correction, address difference of view, or add further detail. 198. The names of the people directly involved in the provision of services to Ms N have been removed where any adverse comment has been made or may be implied. This has been done in light of the conclusions that it was a failure of the various systems, rather than any one individual that were the main issue in this investigation.


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