Investigation into complaint by North Australian Aboriginal Justice Agency about the care provided to Ms N by Department of Health and Community Services, the Public Guardian and Council. 27 June 2013
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Northern Territory. Health and Community Services Complaints Commission -- Periodicals; Health facilities -- Northern Territory -- Complaints against -- Periodicals; Patient advocacy -- Northern Territory -- Periodicals
Health and Community Services Complaints Commission
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9 The Community Health Centre report they have treated (Ms N) for burns when boiling water was thrown over her, and cuts requiring stitches from fights with family and being bashed with sticks or clubs. Community and family members do not feel equipped to manage (Ms N) when she exhibits manipulative or aggressive behaviours. The family are finding it more difficult to care for (Ms N). Both her parents are aging and her mother now suffers from chronic physical illness. Attempts to care for (Ms N) at the family outstation have not been successful... Care by relatives is inconsistent as the person who shows the most responsibility has many responsibilities working in the community council I have had some discussion with () at the Office of Adult Guardianship. I think it is important that he is involved as it appears that the environment that (Ms N) now lives in as it stands must be breaching basic human rights and this is the concern of the Adult Guardian. Support facilities in () Arnhem for people suffering mental impairment is practically zero. On paper there is an () Arnhem Adult Assessment team but this consists of one very overworked occupational therapist who already has an overloaded caseload. Community programs have not been successful.(Ms N) requires assistance with the basic cares, hygiene, food and clothing. At this point in time no one in
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