Territory Stories

Lift for Territory wheelchair taxis and customers



Lift for Territory wheelchair taxis and customers


Giles, Adam

Political affiliation

Country Liberals


Media Releases for 12th Assembly 2012 - 2016; Media Releases; ParliamentNT




Created and released 14 November 2012, but dated 14 October 2012.; Made available by via the Publications (Legal Deposit) Act 2004 (NT)




People with physical disabilities; Public transport

Publisher name

Northern Territory Government

File type



Issued as a Media Release

Copyright owner

Northern Territory Government

Parent handle


Citation address


Related items


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MVR Information Bulletin CPV20 www.mvr.nt.gov.au Effective Date: November 2012 Page 2 of 4 How do I use the Lift Incentive? Passengers: One Lift Incentive may be offered to the driver at the end of the trip. Drivers: Trip data is provided to the Commercial Passenger Vehicles Branch from the EFTPOS provider, payments are then paid direct to the driver. To be eligible for payment, you must nominate a bank account for payment, using either of these Northern Territory Government forms: Payment Details form for a Business/Company; Or Payment Details form for an Individual; And Recipient Created Tax Invoice Agreement. To obtain the above forms, please contact the Taxi Subsidy Scheme Officer, Commercial Passenger Vehicles Branch on telephone 8924 7043. Lift Incentive hirings A MPT driver will not be able to charge for waiting time if the driver receives a lift incentive payment for the trip. Refer to Section 3A of the Taxis Regulations. A driver is entitled to decline the lift incentive and charge for waiting time instead. A passenger may choose not to provide the lift incentive for a trip this may occur if the passenger chooses to spread his or her allocation over the course of the year. If a carer helps a passenger to embark and/or disembark an MPT, a lift incentive may still be paid at the discretion of the passenger. If a passenger does not have any lift incentives left, a driver may charge for waiting time in accordance with the Taxi Regulations. The existing Taxi Subsidy Scheme entitlement can be put towards 50% of the normal taxi fare. If an occupied wheelchair / mobility device cannot be safely secured in a MPT, the driver may assist the person to transfer to and sit in a passenger seat of the vehicle, and carry the wheelchair / mobility device unoccupied in the load space of the vehicle. In this case, the passenger may still offer to provide the lift incentive to the driver. A passenger may mention and offer (but is not obliged to) the lift incentive when booking an MPT. If the driver is aware that the LIS has been offered it may help the driver to ensure that the lift incentive or waiting time is validly transacted. If you have a complaint that an attempt by you or a person in your care to book and/or travel in a MPT has failed because you or the person in your care did not offer or provide a lift incentive, you must first contact the Accreditation and Audit Unit on telephone 1300 654 628. You may be asked to complete and submit Form VS28 Complaint Report Commercial Passenger Vehicles. It is important to provide the taxi plate number and trip details on this Form, or by alternative means, eg email fax or telephone. In most cases the problem can be resolved at this point. If not, it will be referred to an appropriate senior officer of the Department of Transport, Transport Services Division. Can I only use the Lift Incentive in the Northern Territory? Yes. The lift incentive is funded by the Northern Territory Government to pay Northern Territory MPT drivers. http://www.nt.gov.au/transport/mvr/vehiclestandards/forms/vs28.pdf

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