2009 Corporate total asset management plan
Darwin City Council
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Darwin City Council
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22 Corporate Asset Management Plan CCoorrppoorraattee AAsssseett MMaannaaggeemmeenntt PPllaann Defined levels of service can be used to: Inform the community of the standards they can expect; Develop optimised asset management practices; Measure performance of practices; and Identify the costs of performing services. 2.1 Identifying Community Members Community members are defined as any person or group that uses a product or service supplied by Council. Based on this definition the list of Councils community members is extensive, some of which have been listed below: Residents; Ratepayers; Tourists; Special interest groups; User groups; Northern Territory and Federal Government; and Other Local Governments. Engaging all community members to define and refine levels of service is a major undertaking. As the Asset Management Plans move from the initial basic asset management model to the more advanced asset management model, extensive community consultation will occur. The Levels of Service defined in the initial states will be based upon readily available sources of community expectations such as customer service requests, feedback from recent forums and Councils current operations.
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