Territory Stories

Annual report 2003-2004, Department of Corporate and Information Services

Details:

Title

Annual report 2003-2004, Department of Corporate and Information Services

Other title

Department of Corporate and Information Services annual report 2003 - 2004

Creator

Northern Territory. Department of Corporate and Information Services

Collection

E-Publications; E-Books; PublicationNT; Department of Corporate and Information Services annual report; Annual report

Date

2004-10-14

Notes

Made available by the Library & Archives NT via the Publications (Legal Deposit) Act 2004 (NT).

Language

English

Subject

Northern Territory. Department of Corporate and Information Services -- Periodical

Publisher name

Northern Territory Government

Place of publication

Darwin

Series

Department of Corporate and Information Services annual report; Annual report

Volume

2003/2004

File type

application/pdf

ISSN

1835-2332

Use

Attribution International 4.0 (CC BY 4.0)

Copyright owner

Northern Territory Government

License

https://creativecommons.org/licenses/by/4.0

Parent handle

https://hdl.handle.net/10070/231111

Citation address

https://hdl.handle.net/10070/669431

Page content

Corporate Overview 12 Our Corporate Governance Framework The corporate governance framework, developed late last year had its first full year of operation. The framework provides a holistic approach to governance based on the seven performance categories identified by Business Excellence Australia and recognises the principles adopted by the Australian National Audit Office. The framework emphasises synergy through alignment and attunement of people and processes to optimise performance and realise our mission. The seven factors include, Customer and stakeholder focus, Business results, Leadership and innovation, Strategy and planning, People; Processes, products and services; and Data, information and knowledge. These factors are bound together through communication and relationships, which are essential to the success of the framework. One of the most significant changes to our corporate governance for 2003/04 has been the change to our corporate directions. The corporate directions have been modified to better address the requirement to achieve cost effective delivery of corporate support services to our customers. Economies of scale have become a key objective to improve our cost effectiveness; But we maintain the balance scorecard approach so as not to lose sight of the equal amount of effort required in support of our people, our customers and the valued services we aim to provide. Our corporate governance commences page 73 and our Corporate Directions 2003 2005 follow on page 13.


Aboriginal and Torres Strait Islander people are advised that this website may contain the names, voices and images of people who have died, as well as other culturally sensitive content. Please be aware that some collection items may use outdated phrases or words which reflect the attitude of the creator at the time, and are now considered offensive.

We use temporary cookies on this site to provide functionality.
By continuing to use this site without changing your settings, you consent to our use of cookies.