Territory Stories

Annual report 2003-2004, Department of Corporate and Information Services

Details:

Title

Annual report 2003-2004, Department of Corporate and Information Services

Other title

Department of Corporate and Information Services annual report 2003 - 2004

Creator

Northern Territory. Department of Corporate and Information Services

Collection

E-Publications; E-Books; PublicationNT; Department of Corporate and Information Services annual report; Annual report

Date

2004-10-14

Notes

Made available by the Library & Archives NT via the Publications (Legal Deposit) Act 2004 (NT).

Language

English

Subject

Northern Territory. Department of Corporate and Information Services -- Periodical

Publisher name

Northern Territory Government

Place of publication

Darwin

Series

Department of Corporate and Information Services annual report; Annual report

Volume

2003/2004

File type

application/pdf

ISSN

1835-2332

Use

Attribution International 4.0 (CC BY 4.0)

Copyright owner

Northern Territory Government

License

https://creativecommons.org/licenses/by/4.0

Parent handle

https://hdl.handle.net/10070/231111

Citation address

https://hdl.handle.net/10070/669431

Page content

190 A ppendices Appendix C - Internal Audits and Reviews Date & Author Review Outcomes Action May 2004 - Betrusted Pty Ltd Independent Audit of ICT Infrastructure Security This audit tested the security of the NT Government network and key ICT infrastructure components. A number of configuration problems were found, and recommendations were made to improve processes and technology in the medium term. The configuration problems were corrected. Process improvements are being incorporated in to policy and standards documents. Technology improvements are being scheduled for future ICT outsourcing contracts. March 2004 - Merit Partners Independent Audit of Stranded Costs on Termination of Services Agreement 99-5051 (2002) This audit seeks to determine all potential costs, leases and / or options to purchase associated with equipment and associated software owned or leased by the contractor and used primarily to perform the services under the agreement. Based on the findings the quantum of stranded costs appears to correctly reflect the written down value of relevant assets based on their original cost and useful lives of 5 years. Stranded costs put forward by CSM Technology on termination of the Messaging and Groupware contract were accepted as true and accurate. Feb 2004 RMS/Ernst & Young Fraud Risk Assessment The review assisted in identifying a number of risks and the need to document a Fraud Risk Policy in the Accounting and Property Manual. Other outcomes from the review included a Managers Guide and Fraud Control Plan for the year to 30/6/04 The recommendations of the review were thoroughly reviewed through workshops and recommendations implemented. Jan 2004 RMS / Stanton Partners Post Implementation Review of myHR The review recommended, where possible, to mandate the use of myHR; Further training for users and determine whether agencies need access to all modules of myHR. It is not possible to mandate the use of myHR. Training for agencies is an ongoing issue. The issue of rollout of all myHR modules is also an ongoing issue. Nov 2003 RMS / Stanton Partners Review of Outsourced IT Service level Reporting and Service Credits The review concluded that processes and systems currently in use by the various service providers enable them to accurately and suitably measure and report on service levels achieved. It was concluded that service reporting is based mostly on requirements 41 recommendations were made of which 30 have been implemented. Of the remaining 11 it was deemed no further action was required.


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