Annual report 2003-2004, Department of Corporate and Information Services
Department of Corporate and Information Services annual report 2003 - 2004
Northern Territory. Department of Corporate and Information Services
E-Publications; E-Books; PublicationNT; Department of Corporate and Information Services annual report; Annual report
2004-10-14
Made available by the Library & Archives NT via the Publications (Legal Deposit) Act 2004 (NT).
English
Northern Territory. Department of Corporate and Information Services -- Periodical
Northern Territory Government
Darwin
Department of Corporate and Information Services annual report; Annual report
2003/2004
application/pdf
1835-2332
Attribution International 4.0 (CC BY 4.0)
Northern Territory Government
https://creativecommons.org/licenses/by/4.0
https://hdl.handle.net/10070/231111
https://hdl.handle.net/10070/669431
Financial Services 20 Financial Services Outcome for Financial Services: Cost-effective corporate support services for Government agencies Accounts Payable This product line provides a processing function within the Government Accounting System for payment of supplier invoices and employee claims. This includes creation and maintenance of supplier records, and ensuring that tax invoices received from suppliers are compliant with GST legislation. Estimates 2003/04 Actual Key Performance Indicators Original Revised 2003/04 2002/03 2001/02 Timeliness Process invoices within target days 7 7 97% 97% 97% Quantity Invoices Processed (,000) 410 4401 456K 428K 436K Quality: > 75% 82% 84% 80% 75%Customer satisfaction Errors average for 12 months < 0.5% < 0.5% .16% 0.17% 0.17% Price: Price per invoice $19 $17 16.502 19.45 $21.95 1 Invoice quantity is driven by agency demand. Revised target based on actual trend. 2.Continuous improvement, in particular introduction of accounts payable wizards* resulting in a 6% reduction in budget, has been responsible for the ongoing reduction in the price and the move towards more cost effective corporate support services to agencies. Performance Highlights In support of Governments procurement reform and in collaboration with Financial Systems, agency procurement profiles were developed using crystal reports. The profiles provide the base data on which agencies are able to develop their procurement management plans * Wizards have been developed to provide a graphical user interface(GUI) between the user and the mainframe input program where a GUI didnt previously exist. This makes input easier for the user. The graph shows the number and value of accounts processed over the last 4 years. The increase in the number of accounts processed reflects the first full year of processing for the Department of the Chief Minister, and the inclusion of accounts paid on behalf of DCIS. The graph shows that while the number of accounts has increased from the previous year, the value of payments has decreased by around 26%. 0 500 1000 1500 2000 2500 3000 2000/01 2001/02 2002/03 2003/04 A cc ou nt s Pa id ($ M ) 380 400 420 440 460 480 500 A cc ts P ro ce ss ed 0 00 's Accounts Paid Accounts Processed
Aboriginal and Torres Strait Islander people are advised that this website may contain the names, voices and images of people who have died, as well as other culturally sensitive content. Please be aware that some collection items may use outdated phrases or words which reflect the attitude of the creator at the time, and are now considered offensive.
|
We use temporary cookies on this site to provide functionality. |
Download
You are welcome to provide further information or feedback about this item by emailing TerritoryStories@nt.gov.au
