Annual report 2003-2004, Department of Corporate and Information Services
Department of Corporate and Information Services annual report 2003 - 2004
Northern Territory. Department of Corporate and Information Services
E-Publications; E-Books; PublicationNT; Department of Corporate and Information Services annual report; Annual report
Made available by the Library & Archives NT via the Publications (Legal Deposit) Act 2004 (NT).
Northern Territory. Department of Corporate and Information Services -- Periodical
Northern Territory Government
Department of Corporate and Information Services annual report; Annual report
Attribution International 4.0 (CC BY 4.0)
Northern Territory Government
Financial Services 25 Audits The Auditor General conducted two audits of this product: GAS Controls 2004; irregularities were found with Deskbank payments; and IT audit of electronic payment systems; identifying issues with users having update access to datasets and policy applying to payment transactions involving Deskbank. In both audits, recommendations were accepted and implemented. Refer page appendix B. Initiatives 2004/05 Expand Form Trap1 to produce and distribute invoices electronically via e-mail and fax. This is a carry over initiative from 2002/03 and will contribute towards cost effectiveness of the service. An automated cash received clearing account reconciliation program will be implemented which will improve productivity considerably over current manual reconciliation methods. Introduce automated Receipts Processing System that will interface with GAS Accounts Receivable. Asset Management This product line maintains a register for all agencies of land, buildings, plant and equipment with an asset value of more than $5000. This product also produces monthly depreciation schedules for these assets as well as monthly reconciliations between agency ledgers and the fixed asset module. The recording of asset purchases, transfers, disposals and write-offs is also performed. Estimates 2003/04 Actual Key Performance Indicators Original Revised 2003/04 2002/03 2001/02 Timeliness Stock-take assets within the target % agencies managed, each year 35% 35% 100% 69% 64% Average number of days to record assets < 10 < 10 <10 < 10 < 10 Quantity Number of assets recorded 10500 181002 190091 114001 5580 Quality Customer satisfaction > 75% 82% 83% 82% 71% Price Price per asset per annum $108 $722 $721 $1081 $173 1 The increase in recorded assets resulted from a revaluation exercise that commenced late 2002/03 and revealed a substantial number of assets not previously recorded. The inclusion of these assets in 2003/04 has improved the economies of scale, impacted significantly on the price per asset and made a significant contribution towards the cost effectiveness of the product. The price to record and manage an asset has reduced by 33%. 2 The revised 2003/04 targets for price and assets recorded compensates for additional assets identified during the revaluation and taken up during 2003/04. 1 Form Trap is a system that allows powerful form design and delivery, turning raw data into customised professional looking public documents(forms).
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