Annual report 2003-2004, Department of Corporate and Information Services
Department of Corporate and Information Services annual report 2003 - 2004
Northern Territory. Department of Corporate and Information Services
E-Publications; E-Books; PublicationNT; Department of Corporate and Information Services annual report; Annual report
Made available by the Library & Archives NT via the Publications (Legal Deposit) Act 2004 (NT).
Northern Territory. Department of Corporate and Information Services -- Periodical
Northern Territory Government
Department of Corporate and Information Services annual report; Annual report
Attribution International 4.0 (CC BY 4.0)
Northern Territory Government
Financial Services 30 Taxation Services This product line involves the preparation and submission of taxation returns for Goods and Services Tax (GST), Fringe Benefit Tax (FBT) and Payroll Tax. The arranging of refunds or payments in relation to agency taxation amounts and reporting of related amounts on payment summaries. It also manages whole of government tax data including preparation of business activity statements and Pay-As-You-Go arrangements Estimates 2003/04 Actual Key Performance Indicators Original Revised 2003/04 2002/03 2001/02 Timeliness Reports produced within statutory deadline 100% - 100% 100% 100% Quantity BAS lodgement number of lines 817K - 919K1 817K 621K Lines comprising FBT liability 23K - 22K2 23K 23K Number of payroll tax cost codes 49K - 56K1 48K 33K Quality Customer satisfaction > 75% 82% 82% 86% 78% Price BAS Price per line per return $0.67 - $0.601 $0.67 $0.65 Price per line comprising FBT liability $23.00 - $19.002 $23.00 $24.40 Payroll Tax Price per cost code $3.50 - $3.001 $3.50 $4.17 1 The increase in the number of accounting transactions and the number of cost centres posted to by agencies has resulted in an increase in the number of BAS lodgement lines and payroll tax cost codes. This growth has helped the economies of scale, resulting in reduced prices and the delivery of more cost effective services. 2 The price reduction in FBT per line, corrects over pricing in the costing model during the previous year. Performance Highlights Fringe Benefits Tax software license protocols were amended and implemented to improve quarterly processing timeframes on behalf of agencies. GST reconciliation procedures were refined and implementation commenced. The refined procedures will enable timelier reporting to agencies. Graph shows the comparative number of report lines produced for FBT, Payroll Tax and BAS over the past four years. Both BAS and Payroll tax lines continue to increase sharply. It is speculated that agencies are capturing their costs at lower levels within the agencies general ledger cost centres increasing the number of cost codes reported against. 0 10 20 30 40 50 60 2000/01 2001/02 2002/03 2003/04 re po rt li ne s (0 00 s) 550 650 750 850 950 B A S re po rt li ne s (0 00 s) FBT Payroll Tax BAS
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