Territory Stories

Annual report 2003-2004, Department of Corporate and Information Services

Details:

Title

Annual report 2003-2004, Department of Corporate and Information Services

Other title

Department of Corporate and Information Services annual report 2003 - 2004

Creator

Northern Territory. Department of Corporate and Information Services

Collection

E-Publications; E-Books; PublicationNT; Department of Corporate and Information Services annual report; Annual report

Date

2004-10-14

Notes

Made available by the Library & Archives NT via the Publications (Legal Deposit) Act 2004 (NT).

Language

English

Subject

Northern Territory. Department of Corporate and Information Services -- Periodical

Publisher name

Northern Territory Government

Place of publication

Darwin

Series

Department of Corporate and Information Services annual report; Annual report

Volume

2003/2004

File type

application/pdf

ISSN

1835-2332

Use

Attribution International 4.0 (CC BY 4.0)

Copyright owner

Northern Territory Government

License

https://creativecommons.org/licenses/by/4.0

Parent handle

https://hdl.handle.net/10070/231111

Citation address

https://hdl.handle.net/10070/669431

Page content

Human Resource Services 33 The graphs shows the total number of salaries paid and the average number of salaries paid by each employee, for each year over the past four years. Productivity has continued to rise steadily since 2000/01 due to ongoing improvements to both systems, processes and procedures, and the efforts of staff. This graph shows the total number of variations processed manually by payroll staff and variations processed automatically. Over the last year, the number of automatically processed variations has again increased marginally. Manually processed variations are down on the previous years. The increase in automatic pay variations is attributed to the ongoing role out and support of myHR and the better use of automated systems. This trend is expected to continue. Audits The Auditor General conducted two audits within Payroll Services: an audit of PIPS controls found five issues, one relating to a case where salary payments were made after termination of the employee, and the remainder relating to record keeping issues. An end of year compliance audit for 2002/03 reported issues relating to the calculation of long service leave, cash balances and employee leave entitlements. In both cases, findings were accepted and procedures amended to address the recommendations. Refer appendix B. Stanton Partners conducted an audit on the post implementation of myHR, recommending that myHR be mandated. Refer Appendix C. Initiative 2004/05 An acknowledgement advice system will be developed and implemented to provide a response to customers raising queries through the generic email system. 0 100 200 300 400 500 600 700 800 900 2000/01 2001/02 2002/03 2003/04 Pa yr ol l v ar ia tio ns (0 00 s) Auto Manual 395 400 405 410 415 420 425 2000/01 2001/02 2002/03 2003/04 Sa la rie s Pa id (0 00 's ) 0 0.5 1 1.5 2 2.5 3 3.5 4 av g pe r e m pl oy ee (0 00 s) Salaries Paid Avg per employee


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