Territory Stories

Annual report 2003-2004, Department of Corporate and Information Services

Details:

Title

Annual report 2003-2004, Department of Corporate and Information Services

Other title

Department of Corporate and Information Services annual report 2003 - 2004

Creator

Northern Territory. Department of Corporate and Information Services

Collection

E-Publications; E-Books; PublicationNT; Department of Corporate and Information Services annual report; Annual report

Date

2004-10-14

Notes

Made available by the Library & Archives NT via the Publications (Legal Deposit) Act 2004 (NT).

Language

English

Subject

Northern Territory. Department of Corporate and Information Services -- Periodical

Publisher name

Northern Territory Government

Place of publication

Darwin

Series

Department of Corporate and Information Services annual report; Annual report

Volume

2003/2004

File type

application/pdf

ISSN

1835-2332

Use

Attribution International 4.0 (CC BY 4.0)

Copyright owner

Northern Territory Government

License

https://creativecommons.org/licenses/by/4.0

Parent handle

https://hdl.handle.net/10070/231111

Citation address

https://hdl.handle.net/10070/669431

Page content

Human Resource Services 34 Recruitment This product line provides an administrative function for processing job vacancies, issuing contracts and offers of employment and staffing related PIPS processing such as higher duties and temporary transfers. Other services include performance reporting, relocation and advice. 2003/04 Actual Key Performance Indicators Original Revised 2003/04 2002/03 2001/02 Timeliness Meet agreed standards 100% - 100% 100% 100% Quantity New starters 5040 - 5603 5040 - Temporary & nominal moves 28600 - 33088 28622 - Quality Customer satisfaction > 75% 84% 82% 83% 74% Advertising errors < 0.1% 0.10% 0.19% 0.03% Price Price per temporary or nominal move $33 - $33 $33 $97.05 Price per new starter $538 - $520 $538 $1235 Performance Highlights A web based agency recruitment management system (ARMS) enabling electronic workflow for the recommendation and approval process for the filling and advertising of vacancies has been developed, implemented and successfully trialled. ARMS will streamline the recruitment process and is expected to deliver administrative cost savings to both DCIS and agencies resulting in more cost effective services. A centralised recruitment process for employment of administrative levels I and 2 was successfully trialled over the past 12 months. The new centralised process resulted in the placement of 420 new staff positions and realised cost savings to both DCIS and participating agencies. Entry Level Programs facilitated the recruitment and commencement of 119 new apprentices (target was 94). Of these new apprentices, 56 were Indigenous. The following table shows recruitment statistics over the past 3 years with targets for 2005. 2005 est 2004 2003 2002 Total number of apprentices employed (WOG)1 120 119 53 43 Number of Indigenous Apprentices employed (WOG) 57 56 6 No record School Based Apprentices 5 5 19 Nil National Indigenous Cadetship Program2 commencements. 13 22 8 11 1 These figures only include the apprenticeships/traineeships that are co-ordinated by the Entry Level Programs Unit. They do not include training programs such as prison officers In training and PAWA trainees. 2. The National Indigenous Cadetship Program (NICP) is a career development program for Indigenous people, which extend over a three year period. Therefore commencements in year one produce a commitment for 3 years


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