Annual report 2003-2004, Department of Corporate and Information Services
Department of Corporate and Information Services annual report 2003 - 2004
Northern Territory. Department of Corporate and Information Services
E-Publications; E-Books; PublicationNT; Department of Corporate and Information Services annual report; Annual report
2004-10-14
Made available by the Library & Archives NT via the Publications (Legal Deposit) Act 2004 (NT).
English
Northern Territory. Department of Corporate and Information Services -- Periodical
Northern Territory Government
Darwin
Department of Corporate and Information Services annual report; Annual report
2003/2004
application/pdf
1835-2332
Attribution International 4.0 (CC BY 4.0)
Northern Territory Government
https://creativecommons.org/licenses/by/4.0
https://hdl.handle.net/10070/231111
https://hdl.handle.net/10070/669431
3 CONTENTS CONTENTS................................................................................................................................3 CHIEF EXECUTIVES REVIEW.................................................................................................5 CORPORATE OVERVIEW ........................................................................................................7 Our Organisation..............................................................................................................7 Our Products ....................................................................................................................8 Our Customers...............................................................................................................10 Our People .....................................................................................................................10 Our Budget .....................................................................................................................11 Our Corporate Directions 2003-2005 .............................................................................13 2003/04 at a Glance.......................................................................................................15 Our Regional Offices......................................................................................................16 Strategic Issues for 2004/05...........................................................................................17 PRODUCT PERFORMANCE REPORTING ............................................................................19 Financial Services ..........................................................................................................20 Human Resource Services.............................................................................................32 Information Technology Services ...................................................................................45 General Services............................................................................................................56 Community Services ......................................................................................................68 CORPORATE GOVERNANCE................................................................................................73 OUR PEOPLE ..........................................................................................................................83 Working for Excellence...................................................................................................83 Occupational Health and Safety.....................................................................................86 Equal Employment Opportunities...................................................................................88 Staff Survey....................................................................................................................89 Grievance/Promotion Appeals........................................................................................91 Future Initiatives for Our People.....................................................................................91 FINANCIAL STATEMENTS.....................................................................................................93 DCIS Financial Statements ............................................................................................95 Government Printing Office..........................................................................................115 Data Centre Services Financial Statements.................................................................135 NT Fleet Financial Statements .....................................................................................159 APPENDICES .......................................................................................................................183 Appendix A Executive Management Committee .......................................................184 Appendix B Audits by the Auditor General ...............................................................186 Appendix C - Internal Audits and Reviews...................................................................190 Appendix D - Product Price Variations .........................................................................193 Appendix E - Consultative Forums...............................................................................194 Appendix F - Internal Committees................................................................................195 Appendix G - NT History Awards .................................................................................196 Appendix H - Accommodation Costs For Non Government Organisations..................197 Appendix I - Gifted and Loaned Vehicles.....................................................................199 Appendix J - Gifted Furniture, Fittings and Computers ................................................200 Appendix K - Issues Raised with the Ombudsman for the NT of Australia ..................201